Managed learning programs across North Asia and South Asia Pacific, Middle East & North AfricaProject management:- Coordinated, and delivered over 30 training programs, workshops, and seminars, both in-person and virtually in 2023. Scheduled training sessions, book venues, and managed logistics to ensure a seamless learning experience for participants.- Developed comprehensive project plans outlining timeline, resources, and deliverables for corporate learning initiatives.Data analytics & financial management:- Monitored the effectiveness and impact of corporate learning initiatives through feedback surveys. Analyzed data and identified areas for improvement to enhance learning outcomes.- Managed P&L for all classes starting with budgeted vs. actual to ensure all classes are breakeven. Recommended class prices based on expenses of class; negotiated withvendor for pricing to stay within budget.Stakeholder management:- Served as the primary point of contact for key stakeholders both internally and externally. Provided regular updates to practice leader on project progress, milestones,and challenges. Solicited feedback from business sponsor to ensure alignment with learning outcomes.- Managed relationships with external vendors and internal speaker resources.Learning tools & systems selection management:- Managed learning technology platforms and tools, including learning management systems (LMS), and virtual classrooms.

Execution of Learning & Talent Development Programs1. Work closely with training/program leaders, support the planning, design, implementation, assessment and delivery of both new and existing L&D programs2. Responsible for key aspects of existing onboarding programs for new hires and for professional skills and management development course 3. Assist with design and execution of training programs (including training plans and training methods, facilitator guides/participant workbooks, learning videos, posters) in accordance with corporate training philosophy and standards4. Schedule training sessions and coordinate with facilitatorsResearch, Data Analysis & Reporting1. Conduct research using existing and new sources of information on a variety of Learning & Talent Development topics, trends 2. Collect metrics and report on overall program engagement & effectiveness according to pre-defined measures3. Synthesize disparate data sources to offer a summary of findings and point of view on the assigned topic4. Conduct training needs analysis Learning Management System & Technology Tools1. Operate and maintain internal Learning Management System2. Using business/learning requirements, discover learning technologies/tools to support program objectives3. Functionally administer & support the use of our learning platform4. Monitor adoption & enhancement requests for future changesInternal Communication1. Partner closely with Global Internal Communications team and L&D Manager for communications needs including drafting messages, contributing to communications strategy, run the internal communication platform, send and track communications with requests from other teams

· Responsible for the recruitment of APAC & China office positions including marketing, customer service, legal, logistics, & others· Communicate with hiring managers for recruitment needs and provide advice and guidance in recruitment processes· Conduct active & passive candidate searches to build candidate pipeline via data mining, resumes databases, social networking, internal referrals, career fairs, and etc.· Responsible for full life cycle from sourcing, interviewing, selection, offers negotiation and on-boarding· Responsible for other recruitment tasks such as Working Visa application process for foreign employees

- Explore potential candidates from different job channels, and maintaining them to attract applicants (i.e. job sites, internet community, professional network, etc.)- Conduct phone screenings to determine applicant qualification, analyze responses, verify references, and compare qualifications to job requirements- Arrange, coordinate, and conduct structured interviews with management and external clients- Interact closely with delivery team as well as external clients and provide consultancy about recruitment

- Helped graduate student with recruitment of participants, preparing, executing, and coding of experiments to ensure a smooth process for study’s data collection- Maintained accurate and updated participant data to ensure most relevant information- Helped adjust data collection tools during setup to establish most efficient flow of data collection- Helped fellow Research Assistant with learning the complex study procedure in two days toexpedite data collection

- Helped 40+ first year students on the floor to a smoother transition from high school to universityby ensuring their overall health (including physical, mental, social, financial, emotional, spiritual,and environmental) through organizing events, providing resources- Maintained and reported student data, events, and social-relations on a weekly basis to managerto inform management about the processes used to upkeep student wellness- Quickly resolved issues regarding disagreements between students by applying conflict resolutiontechniques to provide an open, cooperative, and trusting living environment- Committed to and promoted university’s value of diversity by organizing various bi-weekly floorevents and 2 building-wide events for 300+ people annually

- Planned and taught English as a second language to two children on various topics- Actively engaged students a variety of activities to promote better speaking, writing, and reading skills- Reported student progress to parents on a weekly basis

- Volunteered as student leader to facilitate transition of first year students from high school to university - Fostered sense of community through daily interactions and events with first year students

- Taught 3 camp sessions with 2 classes during each session ranging from 10-40 students 10-18 years old - Planned and coordinated engaging lesson plans with other English and Chinese teachers to better target problem areas students were experiencing

- Multitasked daily by setting up, preparing mise en place, and making orders during for over 300 tables towhile adhering to company culinary guidelines- Leveraged high attention to detail in preparing dish presentation for starters, entrees, and desserts, whichreinforced the premium brand equity of the restaurant- Quickly adjusted dish components based on customer desires, allergies, or situations to increase customersatisfaction