Jenny Mchale Email and Phone Number

Employee Relations and Support at Work

Specialising in employee relations projects and investigations

Project Manager since inception in October 2019 - September 2022 for the Trusted News Initiative.Specialising in projects which pose a high level of reputational damage to the BBC, including but not limited to:- supporting the corporate response to the Rt. Hon. Lord Dyson investigation into the circumstances around the 1995 interview with Diana, Princess of Wales- the investigation into equal pay at the BBC by the EHRC- furloughing of employees across the BBC Group- IR35 recoupment

• Create reference documentation used to manage the project and support preparation of relevant documentation (including reporting, risks and issue register, programme plans, and other relevant documentation)• Maintain an internal communications plan, organise communications activities, and support the programme manager in delivering communication initiatives, including assessing impact and value to ensure continuous improvement• Understand and consider business compliance issues• Support the programme manager by working with the team to identify progress updates and report on programme health by monitoring financial information, comparing actual performance against baseline forecasts and identifying corrective actions

• 2 year placement with the BBC consisting of 3 x 8 month placements across the business• Day release on a Friday to study with Pearson College to obtain a Business Management Degree• Higher Apprenticeship in Management and Leadership

• Member of the Digital Diversity Steering Group; lead on a workstream to produce a series of short diversity and inclusion films to encourage a more inclusive working environment across Digital• Providing administrative support to technical teams within both departments• Undertaking regular asset audits• To liaise with suppliers about quotations and delivery times• Raising purchase orders and updating goods received notifications where necessary• To manage workplace, ensuring staff are set up correctly; authorizing sickness and absence requests• To manage stock levels and ensure the relevant equipment is available for staff to use

• Contract administration, maintaining records and team management.• Managing internal and external relationships with stakeholders.• Adhering to business processes and rights administration.• Negotiating with clients to obtain a satisfactory outcome for the business and client.

• Investigating our Buy To Let landlords to decide on the best course of recovery action. • This involves reviewing their financial background, sourcing information from the web etc. • Making recommendations to Managers and Directors on the course of action required.• Managing high caliber clients, building and maintaining relationships.• Training and mentoring new and existing staff.• Negotiating satisfactory outcomes for the business and borrower alike when situations arise.• Writing and amending standard operating procedures.• Producing weekly/monthly statistics for management reporting.• Referring accounts for litigation action and dealing with complex legal cases as they arise.• Ensuring all paperwork sent to the Solicitor is detailed and accurate. • Preparing detailed information for the Solicitor to review when a defence is received. • Adhoc projects on request.