Management Professional bringing 17 years’ expertise in leadership with demonstrated success in developing effective teams/streamlining processes contributing to seamless operations. Proven track record of achievement in creating revenue streams through developing and implementing strategic business development plans. Well-versed in written and verbal communications, as well as managing multiple projects and priorities while always continuing to meet strict deadlines. Adept at fostering client relationships, enhancing client onboarding experiences, and driving continuous improvement initiatives. Skilled in cross-functional collaboration, critical thinking, and problem-solving, with meticulous attention to detail.AREAS OF EXPERTISEProfessionalCollaborative | Consultative | Leadership/Coaching | Team Building | Training/Employee Development | Concise Written/Verbal Communication | Public-Facing Communication/Presentations | Stakeholder Management | Research/Development | Build Key Relationships | Continuous Improvement | Cross-Functional Communication | Flexible | Manage Competing Priorities | Critical Thinking/Problem-Solving | Meticulous Attention-to-Detail | Emotional Intelligence | Innovative Solutions | Project ManagementIndustry Knowledge and TechnologyStrategy Development/Execution | Client Onboarding/Retention | Revenue/Profit Enhancement | Financial Analysis/Planning | Portfolio Management | Human Resources (Recruit/Train/Manage) | Client Success Management | Data Analytics | Project Management | Risk Management | Change Management | Salesforce CRM | Regulatory Compliance | Vendor Management NOTABLE ACCOMPLISHMENTSAngi (formerly Angie’s List):Awarded Stephan’s Club quarterly incentive trip (2022 (twice) and 2023 as member of top 20% in Client Success (onboarding/retention)Awarded for team Top Performer in 2022/all quarters for team productivity, client onboarding/retention Awarded Employee of the Month 2022/2023 for exceptional individual performance