- Handle client billing- Offer support in organizing speech therapy and social work Block programs- Spearhead office projects, such as researching and setting up a new phone system and reorganizing company files

- Spearhead library-wide community outreach and engagement projects, such as developing procedures for fielding requests from organizations; creating an annual outreach plan for staff to sign up for events and to track data; providing staff training for event attendance; creating partnerships with more than 20 community organizations; coordinating multiple #givereading initiatives that have distributed more than 600 books into our community; and serve as the backup for our homebound coordinator.- Organize programs with partnering organizations, including a 10-week citizenship class in conjunction with HIAS Chicago, a Power of Attorney Clinic with the North Suburban Legal Aid Clinic, a book discussion co-led with a local psychologist and author on dealing with grief, and an anxiety A to Z presentation with the Anxiety Treatment Center of Greater Chicago.- Serve as the creator and facilitator of Connecting Our Community Networking Group for staff from local social service agencies, educational institutions, and libraries. I have hosted events for this group for 4 years, with attendance averaging to 30-40 attendees from 20-30 organizations.- Serve on cross-functional teams for large projects, including an organizational culture task force, the staff social committee, a Longest Table planning committee, a readers’ advisory committee, and initiatives for National Library Card SignUp Month. - Collection development duties have included adult Spanish fiction and nonfiction, travel collection (guides and memoirs), and language learning materials (400s),- Completed the Harwood Institute’s Public Innovator’s Lab in Spring 2019.- Will be joining one of the Charmm’d Foundation’s Leadership Cohorts in Fall 2019.

- Provided customer service at the public help desk- Assisted full-time librarians with projects- Collection development duties included travel collection (guides and memoirs)

- Provided daily assistance to upper management. Duties included customer service to international customers; running sales reports; and special projects, including translating product labeling into Spanish

- Worked with autistic individuals from the ages of 5-18; administered attention programs; facilitated conversation skills; administered computer-based language activities

- Assisted in teaching English to students ages 11-14; attended their English, math, science, history, and music classes once per week; helped Spanish bilingual teachers improve their English skills and curriculum in weekly meetings- Kept a blog detailing class activities: http://iesalfakarlanguageassistant.blogspot.com/

- Wrote and edited book descriptions in both English and Spanish; designed the Spanish-language catalog, among others; and answered production-related questions from Spanish- or English-language publishers- Other production responsibilities included scanning and saving book cover images in Photoshop, fulfilling image requests from outside companies, and editing catalog book descriptions