Leading retail company of new passenger cars, trucks, trailers, parts and accessories of vehicles of the Nissan brand throughout Colombia.• Managed and supervised small and big sales team including admin staff. • Promoted and encouraged strategies to sell vehicles and motivated staff members to increase sales • Planned and coordinated events and sales campaigns to promote the Nissan’s brand • Recruited and trained new personnel on sales strategies, policies and procedures, legal compliance and business rules• Prepared and executed business plan for each fiscal year • Built strong internal relationships across all departments

Banking provider of financial products and services for individuals and medium-sized companies. • Processed customer banking service requests and promoted satisfactory customer service• Maintained customer loyalty through new financial solutions• Increased the number of bank’s accounts• Maintained and oversaw all banking procedures and processes• Managed and supervised around fifteen staff members as well as being responsible for day-to-day operation of the bank• Oversaw financial reports, preparation and analysis of budgets

Banking service provider to individual and corporate clients in Colombia.• Provided excellent customer service and executed sales of financial services• Increased the number of clients, bank’s accounts and the credit balance of customers. • Managed the recovery of past due portfolio• Recorded and researched the bank’s financial information for analysis and implementation of new business strategies.• Prepared budget reports and monitored its compliance with the bank’s rules.

Leading commercial banking provider of financial solutions for individual clients, business market, official and institutional sector.• Processed customer banking service requests• Maintained customer loyalty through new financial solutions• Increased the number of bank’s accounts and credit balances • Maintained and oversaw all banking procedures and processes• Managed the recovery of past due portfolio• Prepared budget reports and monitored its compliance with the bank’s rules

Family Compensation Fund that contributes to the integral improvement of the quality of life of its members by offering services that support the economic, social and cultural development of the population.• Advised and granted loans to small and medium-sized businesses.• Analysed information and prepared plans best suited to individual customer´s requirements• Contacted clients and set up meetings to sell financial products.• Completed client´s risk analysis

The largest commercial bank in Colombia and one of the largest in Latin America, which offers a range of financial products and services to individual and corporate clients.• Linked new clients through micro credit loans to small and medium businesses offering satisfactory customer service• Managed the client base by increasing credit balances and offering new financial services• Analysed documentation and financial information of customers to design and grant the best credit proposal to customers• I did cross-selling savings and life insurance products• Managed the recovery of past due loans