Jenny Sutter Email & Phone Number

Sumter, South Carolina, United States

Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.Maintains a presence in the store by providing excellent customer service.Ensures a clean, well-stocked store for customers.At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.Supports Store Manager in loss prevention efforts.Assumes certain management responsibilities in absence of Store Manager.Follows all Company policies and procedures.

Sumter, South Carolina, United States

Arriving early to open the store and start preparations for the day.Leaving late to close the store.Assisting with customer service.Ensuring that the store is clean and organized.Managing the alarm system, including setting and disarming it.Ensuring that the security system is in working order.Assisting cashiers in periods of high customer volume.Supervising the cleaning and delivery staff and overseeing them outside of business hours.Identifying problems with working conditions and reporting them to management.Offering support and training to new employees.Performing product demonstrations to customers.Assuming managerial responsibilities in the event of management absentees.Responding to emails and phone calls.

Sumter, South Carolina, United States

Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experienceGreet each customer and uses his or her name whenever possibleUnload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items togetherCheck the bottom of every cart and under all baby seats for items before completing an orderFollow correct bagging procedures for the correct use of bags by typeScan customers' order and handles the payment transaction, per standard practiceAvoid personal conversations with other associates when customers are presentFollow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchersFollow procedures for refunds and error correctionMake every attempt to maintain accurate cash controlFollow procedures and performs overridesIdentify customers needing assistance and offers to take the customer’s order to their carMaintain alertness and calls for assistance when needed to service customers per service standardsCheck prices quickly and accuratelyIs courteous and helpful to other associatesWear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress codeRetrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practiceEnsure work station and front end area of the store has a neat and clean presentationReport any register malfunction to the Customer Service Manager or MODEnsure the MVP savings center KIOSK is filled with paper and properly workingAdhere to all company guidelines, policies and standard practicesObserve and correct all unsafe conditions that could cause associate or customer accidentsNotify QA of any cleaning issues or maintenance required on front endSuccessfully complete computer based training (CBT) and training aid coursesPerform all other duties as assigned