 Recruitment & Staffing:• Coordinate the recruitment process, including job postings, screening, interviewing, and selection.• Conduct reference checks and prepare employment contracts for new hires.• Manage the onboarding process, ensuring that new employees are properly introduced to the hotel’s operations. Employee Relations:• Act as a liaison between management and employees to resolve workplace conflicts and issues.• Address grievances and handle disciplinary actions when necessary. Training & Development:• Identify training needs and coordinate training sessions for staff members.• Monitor and evaluate the effectiveness of training programs to ensure skill enhancement.• Provide support for career development and growth opportunities for employees. Compensation & Benefits:• Ensure payroll processing is accurate and timely, including overtime and leave management.• Manage employee benefits such as allowances, and other perks.• Ensure compliance with Malaysian labor laws regarding minimum wage, EPF, SOCSO, and EIS contributions. HR Policy & Compliance:• Develop and implement HR policies in accordance with Malaysian employment regulations.• Keep updated on changes to labor laws and ensure the hotel remains compliant.• Manage employee records, attendance, and leave applications. Performance Management:• Assist with performance evaluations, including coordinating appraisal processes.• Provide guidance on performance improvement plans when needed.• Recognize and reward outstanding performance, fostering a culture of excellence. Workforce Planning:• Assist in workforce planning and ensuring that staffing levels align with the hotel’s operational requirements.• Monitor staff turnover rates and provide reports and analysis to management.

 Responsible for coordinating all administrative activities related to an organization’s personnel. Including developing recruitment strategies, implementing systems for managing staff benefits, payroll and etc.

 Answering calls and handling queries on the Director’s behalf. Managing and setting appointments for the Director both internal and external. Liaison with relevant government authorities/companies. Attending meetings/appointments on the Director’s behalf (in his absence) both internal and external. Preparing correspondence and memorandums on the Director’s behalf. Preparing Appeal Letters on the Director’s behalf and to follow-up with calls. Preparing the Director’s report. Taking Minutes of meetings as directed by the Director. Ensuring all mails, documents/letters for signatory are delivered to the Director’s desk. Signing on behalf of the Director (in his absence) for student’s money order, urgent mails/documents to Jabatan Pembangunan Kemahiran (JPK). Correspond with Jabatan Kebajikan Masyarakat (JKM) and preparing the half-yearly and yearly reports. MYC Secretariat for Building Committee. Secretary for Board of Governors. Other ad-hoc duties assigned by the Director from time to time.

 Responsible for the issuance of receipts Record all donations received eg. Keying-in and printing receipts, printing monthly details of donations, recording, filing, labels printing, prepare appreciation and thank you letters for donors, etc Responsible for Jabatan Kebajikan Masyarakat (JKM) matters and liaison with other relevant government departments Responsible for Administrative / Secretarial Works Receiving mails, donation items, answering telephone calls, checking incoming fax, sending birthday and festive cards as instructed by the Director Responsible for Bulletin / Staff Information Board  In-charge of office stationery and ensure sufficient stocks available  Other ad-hoc duties as assigned from time to time by the Director

 Responsible for accurate and timely payment of employees' salaries, claims, overtimes and deductions. Responsible of timely submission and payment to statutory authorities (EPF, SOCSO, PCB and HRDF) Maintaining employee records and other HR record in compliance with procedures and regulations requirement. Responsible for Expatriate matters including renewal of working permit and new application, hiring and exit process. Coordinate training sessions for staffs. Managing logistic administration and coordinate accommodation ie. apartment for expatriate (mobilization & demobilization) Follow-ups on staffs assessment report and also yearly appraisal report. Preparing all HR related correspondence and documentation (Letter of Employment, Contract Letter, Termination of Contract, Acceptance of Resignation, etc) Administer staff leave records and attendance. Coordinate external mailing and courier services.