Jenny Wright Email & Phone Number

Markham, Ontario, Canada

- Schedule service calls with clients nationwide- Plan and maintain daily schedule for service technicians- Distribute service tickets to remote technicians- Rearrange schedule as required when absences occur- Respond to customer service inquiries by phone, email or chat function- Open service tickets by email or phone and complete and close tickets- Enter time bills for technicians’ time worked- Create quotes and sales orders for parts required- Obtain Purchase orders as required for processing orders and provide purchase order numbers to obtain equipment- Work with partnering companies to source equipment as needed- Prepare monthly service reports for clients - Conduct weekly ticket update meetings with customers

Markham, Ontario, Canada

-Answer phone and email inquiries regarding policies and applications and billing-Process modifications - first and last name, beneficiaries, agent of record changes-Log, process, and forward returned mail-Provide duplicate policies, premium letters, and cancellation letters and other correspondence prepared through Microsoft Word-Track phone calls and administrative work through Microsoft Excel

Aurora, Ontario, Canada

-Operate switchboard -Sort and deliver mail to claims representatives-Send and receive courier packages-Scan, fax and photocopy documents for files

Toronto, Ontario, Canada

-Answer phone inquiries regarding medical and dental policies and claims-Explain claim outcomes based on policy coverage-Assist clients with filling in claim forms-Assist clients with member website including navigation and password resets-Correspond with claims department providing information as received by the plan holder to process their claims

Toronto, Ontario, Canada

-Offer Sizes and selection to customers-Size clients feet for proper shoe fit-Responsible for counting and balancing cash register and dropping off nightly deposits

Uxbridge, Ontario, Canada

- Cashier- count register at the end of the evening, process transactions- Jewelry- account for all jewelry in showcases at the end of the evening, count cash, process transactions- Women's Fashion- Tidy and maintain clothing area, maintain fitting rooms

Business Administration Marketing Diploma, Marketing

Secondary School Diploma

Bookkeeping