Jenny Amsden Email and Phone Number

Sole proprietor managing all business operations- 24/7 Mobile Notary for Colorado Springs and surrounding areas within 100 miles- Signing Agent for title and signing companies- Marketing Consulting for businesses- IT Services for private clients and businessess- Office Management ServicesLoan Signing System Certified Signing AgentNNA Certified Signing AgentFidelity Approved*Purple Peak Solutions is a registered trade name in the State of Colorado

• Obtained State of Colorado Automotive Salespersons License• Introduce customers to the features and benefits of the program and complete applications• Consistently maintain sales planner prioritizing leads and attempting to make contact to scheduleappointments• Exceeded sales and application minimums in first month and each month following• Broke store individual sales record with 25 gross sales in one month• Act as temporary Branch Finance Manager on multiple occasions conducting interviews, verifying applicationsfor lender, and setting up closing by conducting 4 Square with customers• Deliver vehicles with superior customer service with multiple 5 star Google ratings given after purchase• Market the program and vehicles on social media, store website, classifieds, and other internet sites• Audit and maintain lot ready vehicles weekly• Complete thorough inspections of new arrivals

- Create and implement B2B and residential marketing strategies- Creation of the Liberty On Platte Preferred Partner program that currently has over 30 local partner businesses- Director, photographer, editor and publisher of all YouTube and Vine Waver videos- Choreographing Epic Lightsaber Battles and sign spinning routines- Recruiting, hiring, scheduling, and training of wavers and marketers- Manage all social media activity on Facebook, Twitter, Instagram, Vine, and YouTube- Event planning, promotion, and hosting: Monthly Roadside Parties, Epic Lightsaber Battles- Marketing material design and distribution

- Started a new troop at a school that has not had a Girl Scout Troop- Recruiting new troop members and volunteers- Organizing and leading meetings and events- Training Junior Girl Scouts so that they can lead Brownie and Daisy activities, earn their Bronze Award, and planning domestic and international trips

Managing all the activities within KapConsulting, which includes strategic management, strategic alignment with the Director team, support of and alignment with company initiatives, strategic planning of new launches, coordination with quality innovation, drive organizational structure, and also understanding of metrics reporting and analysis. By working closely with Sales and Marketing, Operation and Human Resources, I am responsible for improving client services, improved employee culture and bridge the gap between Kaplan student bodies preparing to graduate.• Large scale corporate organizational planning and development of a new organizational plan anticipating expansion before the end of 2014 • Implementation of several new positions and departments, including 2 new executive management roles• Conduct interviews and use critical thinking skills to decide the next Vice President and 2 new VP positions• Develop and conduct training for incoming Vice presidents• Assist HR Director in successful on boarding of interns and employee culture • Support the recruitment process through final project management• Ensure participation from all members of KapConsulting• Participate in departmental meetings; organize and host the KapConsulting All Hands on Deck meetings and Director's meetings• Participate in all department meeting for support and direction to Directors• Performs other duties as assigned per the President of KapConsulting• Provide Feedback to Student/Intern Professor on work quality of the interns to ensure the integrity of the body of work provided.• Maintain positive relations with Kaplan Finance, LLC• Promote synergy within departments streamlining processes and procedures

• Experienced great success with 2014 cookie sales - 1505 packages sold (2 girls)• Philanthropy: Food Bank Food Drive during cookie booths - 30lbs of food donated• Tracking of fundraising efforts (cookie sales, inventory)• Coordinating weekly meetings• Helping girls earn badges through fun and creative projects and assisting them on their Journeys• Troop expense accounting

 Supported regional vice president, production manager, sales manager, and sales associates  Managed multiple tasks to a deadline Delivered superior customer service internally and externally  Updated and maintained reports and schedules for executive management  Processed paperwork for permits and contracts for builder  Served as receptionist for New Home Center/Support Center  Obtained Notary; passed state exam and received Notary bond, official seal stamp, and supplies in the State of Nebraska  Ordered office supplies, routed change orders, and processed and coded invoices  Coordinated building maintenance as appropriate  Assisted Sales and Marketing Manager in planning, scheduling, catering, and set up for events (open houses, model grand openings, New Home Center events, trade shows)  Created and maintained Facebook postings for company page  Editing, proofreading, and writing content for social media, website, guidebooks, and Standard Operating Procedures  Created and maintained lists of prospects, Realtors®, VIP, and event guest lists  Standardized processes

 Provided high-level administrative support; conducted research, prepared statistical reports, and handled information requests.  Prepared correspondence, received visitors, arranged conference calls, and scheduled meetings.  Set, maintained and managed crew schedules for multiple divisions within the company. Communicated and troubleshot problems with crew leaders on day to day jobs.  Assisted president with business decisions and implementation of policies and procedures.  Processed applicant and new hire paperwork and conducted orientation and training.  Trained and oversaw office staff and assisted in training field personnel.  Answered multi-line phone system providing excellent customer service on every call.  Conducted accounts receivable, accounts payable, payment processing, purchase order tracking, and vendor relations.  Utilized industry specific software to monitor and maintain customer database.  Processed proposals and work orders; categorized based on zip code and work type.  Followed up on proposals over the telephone, through mail, and through email.  Generated and processed annual renewals and distributed to customers.  Conducted clerical tasks; filing, faxing, scanning, copying, data entry, and records management.  Used Microsoft Office Suite tools including Outlook, Excel, Word, Publisher, and Access.  Made cold calls to sell company products and used product knowledge and sales techniques to encourage current customers to upgrade.  Created telemarketing lists; oversaw telemarketing process.  Set up, run, and supervise employees at trade show booths  Scheduling and planning company events

• Performed Lawn Quality Audits for current clients. • Explained product and service options to persuade clients to upgrade. • Cold called neighbors after performing Lawn Quality Audits. • Entered service calls for customer property issues in the database; followed up to ensure issues were fixed. • Provided excellent customer service to all current and potential clients.

- Obtain refunds from parcel services for client companies- Use problem solving and critical thinking skills to overcome objections from parcel service customer service representatives when a refund is not automatically warranted- Consistently exceed weekly and monthly "obtain" goals set by managment