I work to identify federal, state and local incentives for businesses throughout the United States. By leveraging prior experience and relationships with state and local community officials, I empower business site selection through payroll rebates, property tax abatements, grants (cash/land), utility rate discounts and other benefits. My team and I have identified refunds related to credits for state research, investment, job, recycling and other incentives programs. I take pride in sharing my knowledge and helping companies offset costs while maximizing their claims.

• Navigated rapidly changing, complex, conflicting urgent priorities to manage workflow, ensure completion of essential projects and meet critical deadlines under strict time constraints• Facilitated Invoices, UBRs, CPE Requests, monthly client Project Status Reports and Summaries Of Savings, Outside Legal Requests, Third-Party Marketing Allocations, Alliance Agreements and other client deliverables• Conducted research on economic development incentive programs across United States at local, state, and federal level. Contacted State and local economic development authorities to arrange discussions of available credits and incentives• Assisted with business development of federal credits and incentives opportunities including Research and Development tax credit/deduction analyses, Employee Retention Credit, New Markets Tax Credit, Qualified Opportunity Zones, Sustainability and Renewable Energy tax credits, and other credit incentive service offerings• Maximized opportunities for knowledge sharing by working with multi-disciplinary teams and proactively cultivating relationships with colleagues and peers to continuously develop business and industry expertise

• Orchestrated direct comprehensive administrative support for President & CFO; communicated with stakeholders and handled customers on their behalf• Navigated rapidly changing, complex, conflicting urgent priorities to manage workflow, ensure completion of essential projects and meet critical deadlines• Managed client portfolios to develop, renew or amend, process, invoice and reconcile annual contract agreements to provide exceptional client experience and maintain highly organized filing system• Chosen by COO to lead 6-person administrative team; exceeded expectations managing weekly meetings• Automated workflow by streamlining project management to improve software accuracy and efficiency; onsite XCM expert• Assembled, edited and analyzed information; prepared, proofread, formatted and filed contracts, engagement letters, reports, manuals, agenda and correspondence• Transformed company culture by developing and launching Employee Recognition Program to increase rapport and improve morale; recruited, mobilized and directed ERP Subcommittee• Spearheaded development and documentation of administrative Standard Operating Procedures• Trained/cultivated new employees in operations, credibility, customer service focus and administrative policies/procedures

• Supported CEO, CFO, VP of Administration and VP/GMs of various business units• Slashed $20K in cellular service costs by negotiating pricing while ensuring seamless continuation of services• Decreased corporate rate with local corporate hotel, saving $3K annually• Advanced new corporate travel program development process from inception to contract in 150 days by researching, analyzing and identifying significant savings opportunities

• Coordinated day-to-day activities and scheduling for CEO• Researched, arranged and confirmed travel logistics for domestic and international itineraries, including dining, lodging, entertainment, rentals, transportation, events and other services• Key liaison with corporate vendor for introduction and rollout of new travel management program• Successfully sharpened procedures in Salesforce.com; improved maintenance and accuracy of database• Proactively assisted internal departments including Implementation, Finance, Energy, Sales and Marketing• Transformed billing process by serving on Process Improvement Committee to deliver specific improvement strategies to Executive Committee• Overhauled corporate conversion to travel program; refined transparency of travel practices and expenditures

• Executed comprehensive confidential support to President/CEO• Scheduled activities, managed calendar, coordinated meetings and responded to inquiries on CEO’s behalf• Assembled/analyzed information to craft vital communications; prepare documents, announcements, agendas, correspondence, reports & presentations• Designed, developed, executed and managed platform to measure customer satisfaction• Managed social media platforms – increased Facebook activity by 142% and Twitter followers by 25% in 6 months• Updated, streamlined, centralized and maintained electronic Dealer Customer Relationship Management database

Key supporter of office management functions; provided administrative support to VP Sales, Controller, IT Director, Operations Director, Director of Corporate Relations and HR Manager. Electronic Data Interchange Coordinator. Responsible for travel arrangements and itineraries, meeting planning, database maintenance, company event planning and charity programs. Performed various assignments and tasks as assigned by Executive Team. Advanced proficiency in Office Suite programs.