Jennifer Goad Email & Phone Number

As a Client Strategist at Mic'd Up Booking, I specialize in connecting businesses with podcast opportunities to enhance their visibility and amplify their brand messaging. My roles include: • Cultivating strong connections with clients through personalized guidance, attentive communication, and a genuine passion for understanding their needs and goals • Researching and reaching out to podcasts for potential guest appearances • Negotiating terms and coordinating logistics for podcast interviews • Collaborating with business owners, coaches, authors, and thought leaders to find relevant podcast opportunities • Matching clients with podcasts that fit their target audience and goals • Providing guidance to clients on how to prepare for and make the most of their podcast appearances • Staying updated on industry trends and new podcasting opportunities

Tampa, Florida, United States

As a First Grade Teacher at Florida College Academy, I was dedicated to creating a nurturing and engaging learning environment for young learners. My roles included: • Designing and implementing age-appropriate lesson plans that align with curriculum standards and cater to the diverse needs of students. • Cultivating a positive classroom culture that promotes inclusivity, respect, and a love for learning. • Differentiating instruction to meet the individual learning styles and abilities of each student, including those with diverse backgrounds and learning needs. • Incorporating hands-on activities, games, and technology to make learning fun and interactive. • Building strong relationships with students, parents, and colleagues through open communication, collaboration, and active involvement in school community events. • Assessing student progress through ongoing observation, formative assessments, and regular feedback to support growth and development. • Creating a supportive and inclusive learning environment where every student feels valued, respected, and empowered to reach their full potential.

Tampa, Florida, United States

As a Partner Retention Specialist, I specialized in fostering strong relationships with our valued partners, ensuring their satisfaction, and maximizing their long-term engagement. My roles included: • Proactively engaging with partners to understand their needs, challenges, and goals, ensuring a deep understanding of their business objectives • Developing and implementing retention strategies to strengthen partnerships, reduce churn, and increase partner satisfaction • Serving as the primary point of contact for partners, addressing inquiries, providing timely support, and resolving issues to enhance the overall partner experience • Collaborating with cross-functional teams, including sales, marketing, and product development, to align partner needs with company offerings and identify opportunities for mutual growth • Analyzing partner performance metrics and feedback to identify trends, assess satisfaction levels, and recommend improvements to enhance the partner relationship • Creating and delivering regular communications, updates, and reports to partners, keeping them informed about relevant industry insights, product enhancements, and partnership opportunities • Monitoring market trends and competitor activities to proactively identify potential challenges or opportunities for our partners

Tampa, Florida, United States

As a Customer Service Liaison, I specialized in ensuring excellent customer service experiences and fostering positive relationships between customers and the company. My roles included: • Serving as the primary point of contact for customers, addressing inquiries, resolving issues, and providing timely support to enhance overall customer satisfaction • Developing and implementing customer service strategies and initiatives to improve customer retention, increase customer loyalty, and drive business growth • Analyzing customer feedback and performance metrics to identify trends, assess customer satisfaction levels, and recommend improvements to enhance the customer experience • Monitoring customer service trends and industry best practices to proactively identify potential challenges or opportunities for improvement and implement proactive solutions • Creating and delivering regular communications, updates, and reports to customers, keeping them informed about relevant product/service information, promotions, and company initiatives • Conducting customer satisfaction surveys and gathering feedback to measure customer satisfaction levels and identify areas for improvement

Tampa/St. Petersburg, Florida Area

As an Intern in Clinical Administrative Services at Florida Hospital Tampa, I gained experience in the healthcare administration field while assisting with projects and clerical duties. My roles included: • Assisting with the coordination and management of clinical services, including patient scheduling, staff assignments, and facility logistics • Supporting administrative staff in organizing and maintaining patient records, medical files, and documentation in compliance with hospital policies and regulations • Participating in meetings and discussions with clinical teams to provide administrative support • Shadowing and learning from experienced healthcare administrators to gain insights into the complexities of managing clinical services and healthcare operations