Jennifer Goad Email & Phone Number

• As a Client Strategist at Mic'd Up Booking, I specialize in connecting businesses with podcast opportunities to enhance their visibility and amplify their brand messaging. My roles include:
• Cultivating strong connections with clients through personalized guidance, attentive communication, and a genuine passion for understanding their needs and goals
• Researching and reaching out to podcasts for potential guest appearances
• Negotiating terms and coordinating logistics for podcast interviews
• Collaborating with business owners, coaches, authors, and thought leaders to find relevant podcast opportunities
• Matching clients with podcasts that fit their target audience and goals

Tampa, Florida, United States

• As a First Grade Teacher at Florida College Academy, I was dedicated to creating a nurturing and engaging learning environment for young learners. My roles included:
• Designing and implementing age-appropriate lesson plans that align with curriculum standards and cater to the diverse needs of students.
• Cultivating a positive classroom culture that promotes inclusivity, respect, and a love for learning.
• Differentiating instruction to meet the individual learning styles and abilities of each student, including those with diverse backgrounds and learning needs.
• Incorporating hands-on activities, games, and technology to make learning fun and interactive.
• Building strong relationships with students, parents, and colleagues through open communication, collaboration, and active involvement in school community events.

Tampa, Florida, United States

• As a Partner Retention Specialist, I specialized in fostering strong relationships with our valued partners, ensuring their satisfaction, and maximizing their long-term engagement. My roles included:
• Proactively engaging with partners to understand their needs, challenges, and goals, ensuring a deep understanding of their business objectives
• Developing and implementing retention strategies to strengthen partnerships, reduce churn, and increase partner satisfaction
• Serving as the primary point of contact for partners, addressing inquiries, providing timely support, and resolving issues to enhance the overall partner experience
• Collaborating with cross-functional teams, including sales, marketing, and product development, to align partner needs with company offerings and identify opportunities for mutual growth
• Analyzing partner performance metrics and feedback to identify trends, assess satisfaction levels, and recommend improvements to enhance the partner relationship

Tampa, Florida, United States

• As a Customer Service Liaison, I specialized in ensuring excellent customer service experiences and fostering positive relationships between customers and the company. My roles included:
• Serving as the primary point of contact for customers, addressing inquiries, resolving issues, and providing timely support to enhance overall customer satisfaction
• Developing and implementing customer service strategies and initiatives to improve customer retention, increase customer loyalty, and drive business growth
• Analyzing customer feedback and performance metrics to identify trends, assess customer satisfaction levels, and recommend improvements to enhance the customer experience
• Monitoring customer service trends and industry best practices to proactively identify potential challenges or opportunities for improvement and implement proactive solutions
• Creating and delivering regular communications, updates, and reports to customers, keeping them informed about relevant product/service information, promotions, and company initiatives

Tampa/St. Petersburg, Florida Area

• As an Intern in Clinical Administrative Services at Florida Hospital Tampa, I gained experience in the healthcare administration field while assisting with projects and clerical duties. My roles included:
• Assisting with the coordination and management of clinical services, including patient scheduling, staff assignments, and facility logistics
• Supporting administrative staff in organizing and maintaining patient records, medical files, and documentation in compliance with hospital policies and regulations
• Participating in meetings and discussions with clinical teams to provide administrative support
• Shadowing and learning from experienced healthcare administrators to gain insights into the complexities of managing clinical services and healthcare operations