Responsible for implementing and managing Green Foothills’ marketing strategy and plan to support programmatic, fundraising, and other organizational goals. Strengthen, position, and promote the organization's brand, community partnerships, and people.

Responsible for marketing and public relations for community center with 4000+ members.• Managed internal and external communications, including community relations, media relations, branding, advertising, crisis communications, website, social media, search engine marketing, fundraising, and publications.• Developed and implemented agency-wide marketing plan, managed the agency's marketing budget, created and maintained dashboard to track marketing results month by month.• Collaborated with program directors across the agency to develop and execute communications strategies to reach and exceed goals for program participation and revenue.• Led a website redesign that increased online membership inquiries by more than 300%.• Developed a member retention program that resulted in an 8% increase in member visits.• Initiated and executed a successful rebranding campaign that brought together ten departments with different brand images into a single, overarching brand.• Created and maintained agency’s Facebook page (4,000+ followers). Oversaw agency’s Instagram account (1,000+ followers).• Maintained media contact list, wrote press releases, served as media spokesperson.• Advised CEO on crisis communications, created crisis communications protocols, maintained emergency communication manual, and managed emergency communication systems.• Supervised two marketing staff, and managed relationships with external vendors and consultants.• Managed the agency’s Membership Department and sales team for more than a year during a leadership transition, exceeding annual revenue goals and membership goals.• Initiated and organized a Climate Fair that brought in more than 20 local government and nonprofit exhibitors and several hundred attendees in summer 2019.

Responsible for marketing and public relations for community center with 4000+ members.• Planned, organized, coordinated, and oversaw a comprehensive communications program for both internal and external audiences.• Responsible for community relations, media relations, branding, advertising, website and electronic marketing, and publications.• Provided communications guidance to the community center’s Program Managers.

Responsible for communications activities for large social service agency (EMQ Children & Family Services, now Uplift Family Services.)• Developed marketing campaigns.• Supervised production of brochures and advertisements.• Developed and maintained relationships with outside vendors.• Supervised the development and maintenance of the agency website.• Ensured that branding and logo guidelines were followed throughout the agency.• Wrote press releases and developed press contacts list.• Created content for quarterly newsletter.• Worked on email campaigns.• Other responsibilities included grantwriting and assisting with events.

Wrote marketing papers, technical manuals and training materials for Palm operating system. Managed projects involving multiple writers. Worked with cross-functional teams that included managers and staff from across the organization. Was promoted one level after first year at the company.

Wrote technical documentation and marketing white papers for software startup company.

Wrote technical documentation as a contractor through Expert Support, focusing primarily on developer documentation.

Wrote user manuals, online help, and training materials for software startup company. Started as Technical Writer, was promoted to Principal Technical Writer.