• Proofread and edit a wide variety of materials such as restaurant marketing elements, print ads, digital, coupons, local marketing pieces, and internal agency content for legal trademarks and disclaimers, spelling, grammar, and punctuation • Maintain client style guides and manage brand standards• Assist with copy editor suggestions and revisions• Manage multiple work streams via a digital web-based proofing system• Effectively communicate and collaborate with remote teams

• Inspected insurance forms for compliance with established industry standards, company policies, and procedures• Followed AP Style guidelines to make accurate changes and compile with the ideal structure• Proofread, edited, and evaluated final forms to verify content aligned with established guidelines• Updated quality control standards, methods, and procedures to meet compliance requirements• Followed quality standards and procedures to minimize errors and maximize comprehensibility• Worked with Compliance and IT to identify and correct defects and maintain quality control for three UAT releases

• Acted as the primary point of contact for all department heads, and consolidated reports to keep C-level executives informed of business matters in real-time• Enhanced company website content, press releases, and blog posts as a skilled editor and proofreader• Managed external contacts for CEO and kept track of communication needed for priority contacts• Contributed to employee morale by designing eye-catching party invitations and t-shirts• Coordinated with the Human Resources team to schedule interviews and track job candidates throughout the interview process• Performed accounts payable functions• Made purchases for the lab and office• Maintained calendars and planned meetings• Scheduled domestic and international travel• Processed and approved expense reports

• Scheduled more than 100 audit examinations per calendar year for member credit unions• Processed audit reports, policy approvals and terminations, and policy adjustment communications• Anticipated auditors’ domestic travel needs to secure necessary flights, ground transportation, and hotel accommodations • Maintained inventory and ordered office supplies for the company• Designed databases to track audit reports mailed to credit unions and the respective responses, office supplies purchased, and travel itineraries

• Provided administrative support for two corporate attorneys — one a Senior Partner and one Of Counsel• Ordered, organized, and distributed tickets to high-demand concerts and sporting events used by firm attorneys for business development• Prepared written correspondence for clients and other attorneys and proofread legal documents• Acted as firm liaison for suite coordinators, ticketing agents, and caterers at Nationwide Arena, Schottenstein Center, and Ohio Stadium• Facilitated the allocation of tickets to high profile events based on profits individual attorneys earned for the firm by working with the accounting department to document annual monies spent on business development-related expenses

• Responsible for preparation and assembly of proposals for prospective clients• Prepared written correspondence, reports, presentations and other related communication with clients, potential clients, vendors and other key contacts crucial to the decision-making process• Designed advertisements for both magazine publications and mass mailings• Compiled bi-weekly Sales Status reports for management• Played a crucial role in preparation for company events such as the Syntaxis Charity Golf Outing, annual Company holiday party, annual Company meeting, and Ruscilli Memorial Golf Outing, which required database management, maintaining event budgets, mass mailings, advertising for events, and all subsequent follow-up• Ordered, managed, and distributed Associate apparel and other promotional items• Generated and distributed customer satisfaction surveys to clients during various stages of construction and tallied responses to aid both the marketing department and the company as a whole in their quest for constant improvement during the building process• Served as a member of the company's Philanthropic Committee• Trained new hires in the Marketing Department on the filing structure, equipment operation and proposal assembly