Responsible for a remote team of 7 including Business Partners and a Resourcing team. Created and implemented people strategy aligned to vision and mission of becoming a top three business group. Achieved Best Companies - Ones to watch status for good level of engagement. Coached and engaged the management team to deliver improved engagement and wellbeing scores. Formulated resourcing strategy which has created a compelling employer brand, improved social media reach, attracted talent, reduced time to hire by 50% and reduced hire costs by 65%. Oversaw the selection and implementation of Workable ATS. Successfully restructured organisation during pandemic, reduced operating model by 25% (400 to 300 employees). Supported business units to new operating models creating efficiency and retaining customer experience. Succession and capability planning - created and delivered a Leadership development programme – Achieve Breakthrough methodology, leadership forum creation and leadership conference and facilitated next generation of leadership capability within the organisation. Created and implemented leadership model and values behaviours to facilitate high performance as part of the performance review process. Pragmatic and practical approach to employee relations issues, advising to all levels of management.

Coaches and develops the HR Business Partner team, ensuring each member is supported and developed to ensure optimum levels of effectiveness and customer service. To provide customer focussed, comprehensive and pragmatic HR advice/support to managers and employees in line with organisational policies, procedures and legal requirements. To support the delivery of the HR Business Plan.

To provide customer focussed, comprehensive and pragmatic HR advice and support to managers and employees in line with organisational policies, procedures and legal requirements. To support the delivery of the HR Business Plan.

Responsible for the North East regions recruitment from trainee to senior manager level. Run assessment centres, short listing applications, telephone screening and managing interviews.Assist the HR Director with adhoc requirements i.e. exit interviews and performance management.

Provided nationwide, HR advice and support for 900 employees across 75 sites.Solely responsible for the recruitment and retention activity at the organisation. Advised line management by either telephone or face to face, on a daily basis, with regards to all HR queries and employment legislation. Supervised four HR assistants and ensured the administration was carried out effectively.Attended weekly fact find meetings, disciplinary hearings up to final written warning level and grievance hearings with operational management. Assisted operational management with investigations regarding work performance and child protection issues.Devised and carried out retention questionnaires with new starters to ensure staff turnover was kept to a minimum. Designed and implemented a benefits scheme.Carried out exit interviews and collated information to report to the Board. Monitored and carried out reports on absence levels and where necessary attended welfare visits with operational management.

Assisted colleagues with the graduate recruitment process including SHL testing and interviewing candidates.Supervised and assisted in company assessment centres via the ‘milk round’ in both Oxford and Cambridge University.Maintained the company’s HR database.Collated all staff appraisal information and provided management with the appropriate details.

I undertook a variety of temporary jobs including PA, Receptionists and Administrator, working for prestigious companies such as London's Crown Office Chambers, Hiscox Insurance, Deloitte and Touche Worldwide. I also worked within S & G Recruitment agency as an administrator assisting temporary consultants with recruitment processes.

Working within the local community teaching English as a second language at various schools.

Monitoring of employee absence and sickness reports.Compiling monthly, ad hoc and statistical reports to send to managers.Dealing with all departmental administration duties.Attended disciplinary proceedings up to the first written warning stage.