Collaborated with Fleet Operations and R&D Teams by debugging engineering issues ensuring fleet maximization uptime and utilizationAnalyzed, forecasted, and mitigated issues before impacting autonomous vehicle fleet operationsSupported product testing for various engineering groups

Managed one million dollar building renovation at second campusMaintained relationships with material vendorsMet project deadlines without sacrificing quality or safetyProvided comprehensive training to internal and off-site usersCreated patches and solutions for existing applications

As an IT Infrastructure Project Manager for a large non-profit healthcare organization I was responsible for the planning, oversight, and implementation of multiple enterprise-wide IT projects. My primary role involved me assembling, leading, and directing highly technical teams of engineers to complete IT projects. My primary responsibilities were team development, performing resource assessments, project scheduling, and budget management.Some highlights of my accomplishments while at TMC Healthcare include:Successfully managed PCI regulatory segmentation projects to ensure protection of credit card holder data, networks, and devicesSuccessfully managed a project to integrate TMC computer networks with Children’s Clinic and Rehabilitative Services computer networksNegotiated with vendors to save TMC Healthcare over $50,000 on the purchase of thin client devices while managing a project to refresh client endpoint devices

Coordinated and oversaw all phases of a million-dollar project to replace all endpoint desktop computers, in a joint technical and project management roleResponsible for the packaging and deployment of endpoint clinical application software leveraging Microsoft System Center Configuration Manager (SCCM)Researched and developed solution and deployment strategy for external media encryption solution, insuring a strong focus on maintaining usability while incorporating standards and regulatory (HIPAA) complianceDeveloped and implemented a solution to identify and remediate endpoint devices that were not in compliance with internal security and regulatory compliance standardsResponsible for end-user education through the development of documentation and training to users at various technical levels

Worked as a member of a multi-disciplinary team to conduct Operating System upgrades on endpoint devices as part of a transition project from Windows XP to Windows 7Worked as a member of a design and deployment team to transition device patch management from Symantec Patch Management Solution to Microsoft System Center Configuration Manager (SCCM)Responsible for testing, validation, and deployment (software packaging) of Microsoft Patches to endpoint devices using Symantec and Microsoft package management solutions

Responsible for system uptime and availability of Microsoft Exchange Messaging environment, requiring 24 hour support availabilityProvided end-user technical support in the use of messaging systemsOversaw and conducted a project to implement Mobile device management solution Provided escalation troubleshooting support and coaching to IT Helpdesk and Desktop support teams for client messaging applicationsTroubleshot and resolved various hardware and software support issues related to client endpoint devices