Jenny Forrest Email & Phone Number

Orange, Ca

Orange County, California Area

- Oversees the stockroom and operational processes such as the freight process, clearance markdown process, in aisle merchandise display execution, and sign management accuracy.- Oversees point of sales team and drives overall credit and rewards cards solicitation- Drives customer service results- Ensures overall store processes and facility are compliant to company standards and laws.

Hbs

- Recognized as the district's "E3 of the Month" (manager of the month) for September 2012 and again in September 2013 through driving results in sales, customers service, and developing strong team members. - Operates a $13 million store that currently ranks in the top 100 in company of store performance compared to 900 in 2012.- Achieved the highest quarterly operational audit score on the most recent audit in the store’s history of 3 years. - Drives store’s credit and email solicitation ending 2012 beating both credit and email goal YTD for the first time in the store's history. - Leads the most active store that gives back to the community within the district, with the most volunteer hours given by associates and the most amount of money given to local causes through the Kohl's AiA (Associates in Action) program.- Serves as a mentor and coach to Kohl's interns and managers in training. - Oversees all merchandising aspects of the entire store floor through managing and developing 100 associates.- Leads the overall store operations including responsibility for sales, credit, customer service, retention, human resources, profit and loss, inventory, expense management and store presentation.

Train new employees up to company standards. Placed 1st in two categories of the 2008 Latte Art competition.

Attends BICC meetings representing SAM and relays messages from the meetings to the executive board, requests money to fund programs, and develops club relations and partnerships.

Awarded "Most Revitalized Club," increasing paid membership from 15 to 90 within one semester.

Participated in all management and executive duties including supervising a team in order to implement the district wide “sign initiative” and prepared and executed a training program in order to improve the number of daily credit applicants for all store associates.

Scheduled and delivered presentations to classrooms, fraternities/sororities, and campus clubs to allow students to take advantage of the opportunities the Student Leadership Institute provides.

Led a group of students in the quest for knowledge and experience in all relevant field of business including finances, investment, debt management, accounting, mortgages, and government public policies. Organized and held not for profit fund raising events for humanitarian aids groups.

• Verified sales transactions and employee timesheets of all Cathy Jean retail stores throughout the U.S; recorded data using Retail Pro and Innovative Systems.• Prepared and organized bank statements and tally sheets of all Cathy Jean stores to be entered into the computer system.• Answered high volume of phone calls, taking messages and transferring calls.

• Received a “Bravo Award,” after only three months in recognition for doing an outstanding job and going above and beyond what was expected.• Entered insurance claims into Excel data bank as well as marketing surveys.• Assisted Human Resources Department, filing papers, entering data, and creating folder and benefit packets.• Worked with accountants and bookkeepers, verifying deposit accounts, organizing deposit slips and filing account summaries.• Assisted Public Relations Department in creating the company scrapbook.

Bachelor Of Business Administration (Bba), Business Management

Activities and Societies: Society for Advancement of Management, Student Leadership Institute

Education record