Jennifer Marroquin Email & Phone Number

Milpitas, California, United States

Overseeing site operations and fostering a cohesive team culture. This dynamic setting allowed me to seamlessly navigate multifaceted roles encompassing IT, HR, Environmental Health and Safety, Administration, Facility and Office Operations, and Maintenance.Consistently, I crafted and executed processes and strategies aimed at boosting productivity.

Sunnyvale, California, United States

• Responsibilities
• Provided direct support to the CEO, including coordinating travel, preparing legal documents, and managing the CEO's calendar for interviews, executive coaching, and employee 1:1s.
• Managed the company's accounting payables, including processing invoices, submitting electronic bank deposits, and generating budget reports using Quickbooks Online and Bill.com.
• Organized and streamlined office administration and procedures, including overseeing the ordering of office supplies and snacks.
• Planned and executed company events, ensuring their success and positive impact on employee morale.
• Managed the company's social media accounts, including Twitter, LinkedIn, and the company website.

Fremont

• Although I was initially hired as an administrative assistant, I was quickly promoted to office manager and then to marketing specialist. I managed a small team in-house, as well as collaborate and facilitate multiple.
• Designs all marketing materials such as flyers, booklets, logos
• Oversees the development & use of social media
• Liaise with external vendors on creating video content for website, trade shows, etc.
• Support VP of Sales by processing orders, handling RMA's, preparing quotes
• Manages new customer data and update changes to existing accounts by using Salesforce

Fremont

• Reported to the Chief Operations Officer.
• Implemented new processes to improve efficiency
• Created a company home page
• Ordering material both office & Project Materials
• Completed an audit of all Accounts & Items in QuickBooks that saved the company roughly $2,000 a month & $5,000 a quarter by preventing double work of reclassifying accounts and journal entries
• Implemented a documentation process for all company documents to archive with easy access so anyone can access for reference or be prepared for an audit.

• Reported to the Operations Manager
• Assisted the executive team on day to day to task
• Lead planning and executing company events
• Updated and ensured the accuracy of the organization's databases
• Provided secretarial and administrative support to management
• Purchased and maintained office supply inventories, while adhering to budgeting practices.

San Francisco Bay Area

• Successfully created value-driven programs that have resulted in increased resident retention rates. I have planned and executed events, while maintaining a monthly budget of $7,000. Additionally, I have designed.
• Processed resident applications, lease details, and reviewed legal lease amendment documents
• Oversaw Kingsley surveys, Yelp Reviews, Reputation Management, and residential Facebook accounts
• Acted as the point person for customer concerns, providing customer-centric solutions to prevent further escalationAchievements
• Helped meet company occupancy goals by hosting community events and was awarded a company “Lease Up” award for hitting 90% occupancy within three months.
• Increased Social Media presence on Facebook by creating marketing material and actively posting relative information.

San Jose, CA

• Stocking store while assisting customers and maintaining store cleanliness
• Facilitated the remerchandising of product to keep the sales floor stocked, redistributing the products, in an effort to increase sales.
• Responsible for advertising and marketing to ensure signage and pricing are current and correct
• Handling store inventory, checking counts on products, down-stocking, and properly storing products.

San Jose, CA

• Experience in planning and executing midnight launch events
• Assisting customers while performing store operations: processing and receiving shipment, maintaining accurate display of prices, and completing inventory counts.
• Responsible opening and closing procedures, Product Reservation Notification calls, and managing staff

Cerritos, CA

Providing excellent Customer Service

Montebello, California

Bachelor'S Of Fine Arts Degree, Photography

Activities and Societies: SJSU Track & Filed Club (2012-2013), Locomotion Longboarding Club, Historian (2012-2015)

Associate'S Degree, Photography, 3.71

Activities and Societies: Cerritos Track & Field (2010-2012) Team Photographer for both Cross Country team and Track & Field.

High School, 3.53

Activities and Societies: Track & Field, Fresh/Soph Wrestling, Team Photographer for Track team.