Jenny M. Carter Email & Phone Number

New York City, Us

New York City, Us

New York, Ny, Us

In partnership with the former Head of People Relations I expanded a small WB Employee Relations team servicing 8,000 domestic employees to a global COE supporting 40,000 employees.

Burbank, Ca, Us

I was the Director for the employee-relations function. The department's purpose is to provide services across all divisions within Warner Bros., supporting 8,000 employees in Burbank, CA. During my tenure at Warner Bros., I was known for my ability to build strong relationships and have all parties feel respected during difficult employee-relations situations. I helped to ensure all parties were treated with respect and dignity in any employee-relations/investigative situation. I conducted climate surveys for departments experiencing low morale. I maintained a collaborative relationship with the clerical workers union (OPEIU) and ensured that provisions in the Collective Bargaining Agreement adhered to by Warner Bros. management. I provided high-touch service to all involved in investigations in alignment with Warner Bros. culture and commitment to its employees.

Minneapolis, Mn, Us

I was promoted quickly within Target, serving as both a specialist for corporate, and a generalist for Target stores. Here, I served as Head of HR for a high-risk store with 150 employees. I initially joined Target as a Human Resources Legal Intern in 2005.  Put through the fast track Management Program following internship, and chosen to serve as Head of HR for a high-volume, high-risk store faced with numerous employee-relations issues and perpetually struggling with staffing.  Provided resolution to a store that had a high turnover rate, and been understaffed for years.  Innovated new ways to overcome challenges faced with growing accommodations and workers compensation issues. .  Reduced claims from over 100 to zero. Brought the districts into ship-shape order by designing new processes for the outstanding complaints and holding management accountable to follow processes. Replaced ad hoc claims recordkeeping with a more disciplined, structured approach to file management.  Partnered with 4 HR District Representatives (during internship) in resolving growing employee-relations concerns.

While completing my Juris Doctor degree, I held various entry-level legal roles. It was my internship at Target, however, that shifted my career aspirations towards human resources, as I enjoy helping organizations to build stronger employee relations. Roles held during this period include: Law Clerk, A2Z Educational Advocates (2005), Extern, California Attorney General’s Office, Office of Employment and Regulation (2005), Judicial Extern, U.S. 9th Circuit District Court, Honorable Chief Judge Haggerty (Summer 2004)

Seattle, Wa, Us

While at YMCA, I held a role that was equivalent to an HR Generalist role, with manager-level duties, providing HR support to 12 separate branches and a 250+-employee organization. During my tenure, I trained branch managers and employees on a variety of HR-related topics, including interviewing techniques and minor work regulations.

Juris Doctor (J.D.), Alternative Dispute Resolution

Bachelor’S Degree, Business Administration (Emphasis: Human Resource Management)