Jenny Mcdonough Email & Phone Number

Plymouth, England, Gb

Ivybridge, England, United Kingdom

Owens Coffee has had sustainability at the heart of the business since 2010. Our sustainable credentials start with the coffee bean, which is 100% organic and 100% Fairtrade, through to our packaging, waste reduction policies, and state-of-the-art roasting equipment (arguably the most eco-friendly roaster model on the planet!).We are a local, South West-based coffee roastery that successfully sells its product UK-wide. The coffee range has a loyal local and national customer base and is multi-award winning, including being awarded the UK’s Best Organic Coffee by the Soil Association. My main role within the company is focused on the training and development of the Owens coffee education programme, to both trade and external customers. Sensory development of the Owen's range including the ongoing participation in the sensory panel.Senior hospitality consultant, currently seconded two days per week to the development of a coffee shop brand within the South West .

Ivybridge

- Responsible for creating bespoke training packages for unique clientele- Facilitating training packages which cover the whole coffee lifecycle from bean to cup- Ongoing development and training of Owens employees of their professional coffee education

Plymouth, England, United Kingdom

Plymouth, United Kingdom

- Managing a unique deli learning environment ensuring both customer and learner needs are met- Delivering front of house curriculum in post compulsory education at levels 1, 2 and 3- Lead barista lecturer for the hospitality department- Producing course planners and implementing new teaching strategies - Working with the partnership team to devise and deliver front of house Italian trips with the Erasmus+ programme- Attending monitoring visits in France and Italy to ensure learners curriculum and personal requirements are being met- Attended programme development planning meetings in Amsterdam and Florence- Working to a minimum of level 2 Ofsted standard in lesson observations- Assessing hospitality students in a thriving local restaurant and deli - Delivering an extensive curriculum in a challenging environment

Plymouth, United Kingdom

- Assistant manager of a popular brassiere and fine dining restaurant- Managed the businesses health and safety processes and procedures and implemented all employee CPD and training- Assisted the operations manager on prestigious outside catering events including serving HRH Prince Edward and Plymouth University graduation ceremony- Assistant manager at the Barbican Kitchen Brasserie and Tanners fine dining restaurant- Assisted the implementation of an innovative new business venture, the Kitchen Café

Plymouth, United Kingdom

- Managed a busy Spanish restaurant in the heart of Britain’s Ocean City- Fully responsible for all aspects of recruiting and managing employees including; payroll processing; administration of other compensation and benefits; attending management meetings; developing, running and overseeing training programs; ensuring health and safety compliance; interviewing and recruiting staff; carrying out staff appraisals; dealing with staff performance issues and consulting with external legal advisers on the above- Directly responsible for the improvement of staff morale, service and profitability

Bachelor'S Degree (1St Class), Hospitality, Events And Tourism Management

Level 5 Award In Education And Training, Education

Ocf Assessing Vocational Achievement, Education

Level 3 Award In Education And Training, Education