Jenny Gray Email & Phone Number

Australia

Australia

A senior sales and operational leadership role with full P&L accountability, I set the strategic direction across consumer channels with the aim of positioning ResMed solutions as the #1 choice by direct users. My focus was primarily on the reintegration of 3 legacy retail business acquisitions, redefining operating models to enhance performance. I provided leadership to over 100 staff and franchise partners across ANZ and led the development of product, sales and marketing strategies for… Show more A senior sales and operational leadership role with full P&L accountability, I set the strategic direction across consumer channels with the aim of positioning ResMed solutions as the #1 choice by direct users. My focus was primarily on the reintegration of 3 legacy retail business acquisitions, redefining operating models to enhance performance. I provided leadership to over 100 staff and franchise partners across ANZ and led the development of product, sales and marketing strategies for physical and online retail. • Transformed performance in just 18 months, building a sustainable platform for future growth through the development of a new operating model;• Provided visible leadership to staff during a period of significant change, reintegrating three retail business acquisitions (over 100 people) into the broader company;• Strengthened the ResMed profile with KOLs, consulting across the company to improve awareness of global products and overall business strategy. Show less

Australia

Owning strategic and operational accountability for the Southern States, I shaped new business models to drive revenue growth in an increasingly competitive market. I led a team of 3 business managers in the delivery of a multimillion-dollar revenue budget, re-focusing the business on developing end-to-end solutions that secured new opportunities in the large Government contract sector. To support this further, I forged relationships with Government-side stakeholders, ensuring infrastructures… Show more Owning strategic and operational accountability for the Southern States, I shaped new business models to drive revenue growth in an increasingly competitive market. I led a team of 3 business managers in the delivery of a multimillion-dollar revenue budget, re-focusing the business on developing end-to-end solutions that secured new opportunities in the large Government contract sector. To support this further, I forged relationships with Government-side stakeholders, ensuring infrastructures met both contractual and regulatory requirements. • Achieved YOY revenue targets to deliver 10% growth, creating a team culture that enabled sustainable high performance;• Led the winning application for a major tender with the Department of Veterans’ Affairs, securing ResMed a multimillion-dollar revenue stream over a 5-year contract;• Developed a contract delivery model that increased competitive advantage for ResMed in the market. Show less

Australia

Having established the inaugural Home Sleep Test (HST) business model in ResMed (role below), I was promoted to spearhead growth nationally. With dotted line management of 9 business managers and ownership of partner relationships nationally, I developed business development strategies across respiratory care and HST to drive revenue growth. A hands-on business leadership role, I also advised for a HST model pilot program in New Zealand and supported partners and franchisees to grow the HST… Show more Having established the inaugural Home Sleep Test (HST) business model in ResMed (role below), I was promoted to spearhead growth nationally. With dotted line management of 9 business managers and ownership of partner relationships nationally, I developed business development strategies across respiratory care and HST to drive revenue growth. A hands-on business leadership role, I also advised for a HST model pilot program in New Zealand and supported partners and franchisees to grow the HST model with improved compliance. • Grew revenue from the HST model YOY, building the business through to successful acquisition;• Built a multimillion-dollar revenue stream via the Chemmart Sleep Apnea Program, supporting the implementation of a tiered pricing strategy (the Chemmart Star Program) that formed the foundation of ResMed’s current affiliate program;• Secured a strategic partnership with VRSS Austin Hospital that has been in place for 8 years. Show less

Australia

As territory manager for Victoria and Tasmania, I led the transformation of legacy underperformance and market decline, identifying opportunities with new and existing customers to deliver sales revenue growth. A senior individual contributor, I undertook in-depth analysis to understand financial and geographical nuances of the regions, informing solution selling strategies that engaged, acquired and retained new customers. During this period, I also operationalised a multi-party model and… Show more As territory manager for Victoria and Tasmania, I led the transformation of legacy underperformance and market decline, identifying opportunities with new and existing customers to deliver sales revenue growth. A senior individual contributor, I undertook in-depth analysis to understand financial and geographical nuances of the regions, informing solution selling strategies that engaged, acquired and retained new customers. During this period, I also operationalised a multi-party model and testing pathway strategy in partnership with medical consultants and committees, forming the basis of the future HST pathway (above). • Increased revenue 7-fold in 4 years, winning ‘Business Manager of the Year’ in 2008;• Achieved sales budget YOY, reversing revenue decline via a high quality, market competitive service;• Operationalised ResMed’s inaugural National HST Model, building the pathway from the ground-up into a lucrative business. Show less

Australia

Having returned to Australia following 7 years as an active member of the ex-pat community in Vanuatu, I joined ResMed in a practice management role. I was responsible for the day-to-day operations of the Centre for Healthy Sleep Mt Waverly, including new client on-boarding to achieve revenue and profit targets. • Achieved sales and business growth targets, developing relationships with key physicians, delivering public education talks and running trials as part of Citibank Health… Show more Having returned to Australia following 7 years as an active member of the ex-pat community in Vanuatu, I joined ResMed in a practice management role. I was responsible for the day-to-day operations of the Centre for Healthy Sleep Mt Waverly, including new client on-boarding to achieve revenue and profit targets. • Achieved sales and business growth targets, developing relationships with key physicians, delivering public education talks and running trials as part of Citibank Health days. Show less

Australia

Australia

Foundations Of Directorship

Situational Leadership, Organizational Leadership

Disc For Managers, Organizational Behavior Studies

Essential Selling Skills, Selling Skills And Sales Operations

Emotional Intelligence For Sales, Organizational Behavior Studies

Manage Strategic Customer Service, Customer Service Management

Challenger Selling, Selling Skills And Sales Operations

Diploma Of Businesss Management, Accounting And Business/Management