Jenny M. Email and Phone Number

I am a seasoned Business/Marketing Analyst with two decades of experience in strategic planning, business development, and franchise operations management. Recognized for demonstrating a natural aptitude for innovating and integrating process and system improvements to optimize operational infrastructure, as well as for pioneering data-driven decision making and problem-solving to achieve ambitious goals, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include franchise management, systems optimization, stakeholder engagement, sales and marketing, business needs analysis, technology solutions, implementation management, team training/coaching, KPI/metrics tracking, and data reporting/documentation. Delivering superior administration on the latter areas of expertise requires utilization of effective communication and negotiation skills, as well as business acumen, performance analysis, project management, and resource management to support efficiency and maximum returns. Currently, I am the Business Analyst with Sears Home and Business Franchises. Under my leadership, I champion operational improvement initiatives, manage relationships with contractors and vendors, and produce data insights in order to continuously progress franchise development and revenue generation. In addition, I liaise with senior leadership, sales, and franchise teams to ensure the company’s operational support structure is driving the business forward with minimal expenditures. Colleagues describe me as a progressive, driven, down-to-earth, strategic and innovative business operations expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.