Jenny Naylor, Mcipd Email & Phone Number

Coventry, Gb

Working in partnership with the Jewson South West team, as well as working collaboratively with the wider team, to deliver a great experience to all Stakeholders - colleagues, customers and Suppliers alike. A great opportunity to support the business strategy and support and develop the teams to be the best they can be.

Barnstaple, Devon, Gb

As MD, I led a business in the South West of 28 Builders Merchant branches - comprising of general merchant sites (including showrooms), plumbing and heating branches and a manufacturing and distribution hub, with a team of around 400 employees. Our relationships with customers, suppliers, manufacturers and each other was vitally important to our success and I was heavily involved in each of these aspects - developing relationships, devising strategies and maintaining the culture to enable us to remain successful. Whilst MD, we also acquired three businesses (six sites) and opened a greenfield site.

Successful provision of the Group HR function, supporting the organisation and its people to meet their objectives. Working in collaboration across the business to provide expertise in People and Organisational Development. Adept at multi-tasking, leading group discussions and managing projects. Heavily involved in a number of acquisitions and subsequent integration of the teams into the Group business and consolidation of the function.2000 staff over 160 branches across the South of England.

Barnstaple, Devon, Gb

Joined the Board as HR Director for this growing independent Builders Merchants. I also added Health and Safety, Transport and IT to my areas of responsibility, and worked very closely with the rest of the Board to influence, challenge and deliver value to the whole business. Adept at multi-tasking, leading group discussions and managing projects. Ability to assess operational needs and develop solutions to save costs, improve revenues and drive customer satisfaction.• Designed and implemented new bonus schemes for Branch Managers, External Sales Representatives and Showroom staff, based on KPI’s and sales targets.• Organised and participated in a series of “Employee Roadshows” to allow greater engagement from all, based on more open communication.• Introduced a Company newsletter.

Barnstaple, Devon, Gb

I set up and developed the HR function - everything from setting up contracts, job descriptions, policies and procedures etc, to being fully involved in all HR strategy as part of the Senior Management team. I then introduced a number of more progressive HR strategies to include:• Created an apprenticeship scheme to attract people into the industry/company and develop them into valuable employees.• Effectively devised and implemented a "Building Talent" program to identify, coach and develop people into new roles. The first cohort led to 100% internal promotion.• Created an induction and onboarding process for all new starters, and those starting new roles within the business.• Created a Works Council for staff representatives to meet on a quarterly basis to improve communication and understanding, as well as getting feedback from the staff for improvement.• Following review, implemented a new integrated HR and payroll system to meet the needs of the growing function.

Us

Worked as the HR Consultant (permanently employed) in a pharmaceutical manufacturing organisation (500 employees). This was a generalist role that incorporated many areas of responsibility including redundancies, disciplinaries, sickness absence management, salary negotiations – union and works council, policy and procedural changes and development, recruitment and other issues of a complex nature. I reported directly into the Director of HR, and worked with all levels of the organisation, both locally and globally, as there were a number of projects that I had to contribute to the design and implementation.

Helsby, Gb

Working as a Personnel Officer for an agricultural consultants which had privatised from being a government agency (1000 employees). My duties included giving advice and guidance on areas such as payroll, employment law, company policies, pensions and recruitment etc to managers and employees. As well as this, I completed personnel administration ie contracts, maternity leave etc. I was also involved in disciplinaries, office closures, redundancies, union meetings/negotiations and had the accountability for the new HR computer system. As the team was a new one, I had the responsibility of writing policies, procedures and contracts which had not previously existed.

Gb

Various roles in the Personnel Office of a large financial institution (2200 employees), starting as an HR administrator, controlling the day to day work ie contracts, transfers, salary increases etc. Moved onto the HR Projects team where I dealt with benchmarking, TVR, producing statistics for the Board, and individually calculated the annual salary review and corporate bonus scheme for the whole company. I worked very closely with the HR account managers and learned about the diversity of the personnel function on a practical level.

Bachelor Of Arts (Ba), Honours, Human Resources Management/Personnel Administration, General

Education record