Jenny Cao Email & Phone Number

Arlington, Tx, Us

Dallas, Texas, United States

• Managed and maintained client accounts, providing guidance on employee benefits administration, compliance, and various policies during employee onboarding.• Collaborated with teammates for ensuring employee identification and maintaining company policy.• Conducted excellent customer service to employees through telecommunications while recording call for documentation in enrollment, termination, leave of absence, and disability leave.• Completed enrollment process for employees in benefits insurance, transactions adjustments, and call transfers to vendors.

Texas, United States

• Enhanced team collaboration by 18% by maintaining work schedules, encouraging employee engagement, and providing beneficial training resources. • Improved medication distribution by 10% by marking mispackaged medications and ensuring organizedcustomer prescription. • Registered over 1,000 medications by scanning prescriptions and implementing technological systems for accurate patient information.

Texas, United States

• Conducted research on a variety of information regarding relevant business statistics, provided positive solutions, and collaborated with government officials by maintaining accurate records of classified documents.• Established 70% understanding between customers and pharmacists by translating consultations and ensuring customer understanding of prescription usage.• Collaborated with teammates for special medication distribution in packing and documentation while following OSHA compliance.