Jenny Noyes Email & Phone Number

Minneapolis, Minnesota, United States

• Greet and route visitors at the front desk and handle general number calls and voicemails
• Comply with access control requirements including registering and managing employee security badges, enforcing visitor access log, and maintaining a secure office space
• Maintain relationships with building management, maintenance, and cleaning staff - report and monitor maintenance issues as needed
• Proactively manage and communicate workspace and building issues as they arise
• Plan, coordinate, arrange, facilitate and communicate all-company meetings, gatherings, and monthly employee appreciation events
• Provide accurate, timely data entry and administrative support to the Human Resources Department and other departments as needed

• Coordinated surgical and in-office procedures for 12 physicians, their patients, and 3 hospitals/surgery centers
• Documented surgeries, pre/post-op appointments, and surgery orders in the Allscripts medical record system and maintained the surgery calendar in Microsoft Outlook
• Educated patients on preparation for upcoming surgical and in-office procedures
• Compiled surgery packets for patients and coordinated their timely delivery via mail or e-mail
• Confirmed that surgery consent forms were signed and adhered to federal requirements as applicable
• Composed and sent referrals/orders to outside clinics; reviewed and attached pertinent medical records and patient demographics as necessary

Oakdale, Minnesota, United States

• Educated clients on what to expect for the duration of their pet's emergency and/or specialty care visit
• Processed intake paperwork with high attention to detail and accuracy, conducted financial transactions, and coordinated completion of payment plan paperwork as needed
• Communicated effectively with clients and those working on the treatment floor (veterinarians, veterinary technicians, etc.) in order to ensure a smooth and supportive experience for clients and their pets
• Provided emotional support to clients during visits for euthanasia and educated them thoroughly on all of the different options and costs for cremation services
• Managed inbound calls in the call center – assisted with triaging incoming emergency calls, processed medical record requests, routed messages to proper departments, and scanned and linked medical records into the.

Greater Minneapolis-St. Paul Area

• Scheduled a variety of medical appointments with a high degree of accuracy and detail, verified patient demographics and insurance, and assisted patients with questions/concerns about their care
• Ensured proper communication between clinic departments (healthcare providers, triage department, and lab staff) to ensure patient needs were met in full
• Coordinated surgical and in-office procedures for 16 providers, their patients, and 4 surgery centers/hospitals
• Educated patients on preparation for upcoming surgeries and/or procedures

Long Island City, Queens, NY

• Assisted the Adult Immunization team with data analysis projects and strategic initiatives to increase adult immunization rates in New York City
• Planned, coordinated, arranged, facilitated and communicated quarterly Adult Immunization Coalition Meetings
• Coordinated communication with mothers infected with Hepatitis B and healthcare providers to ensure that high-risk infants completed the Hepatitis B vaccine series and were ultimately tested for protection from the virus
• Utilized the Health Department’s electronic disease surveillance system to input Hepatitis B case notes, lab results, and documented outreach with high degree of accuracy and confidentiality

Eden Prairie, MN

• Handled inbound member calls with a customer-centric approach, focusing on active listening and attending to sensitive questions and/or concerns with compassion and thoroughness
• Educated members on their behavioral health benefits, in addition to their Employee Assistance Program benefits when applicable
• Assessed for risk of harm in order to connect members with the appropriate level of mental health care
• Connected and referred members to mental health professionals and/or services in their area
• Ensured all customer information was maintained accurately and confidentially

Gopher Express West

• Ensured accurate, timely financial transactions in a fast-paced atmosphere
• Attended to customer questions and concerns in a friendly, professional manner
• Adhered to and monitored health regulations in regards to food preparation and management

Bachelor'S Degree, Psychology, 3.97

Minor in Public Health Major GPA: 4.0 -Was an active member of the Gamma Psi Chapter of Alpha Phi Omega, a national coeducational service.

Bachelor’S Degree, Psychology, 4.0

-Attended through the National Student Exchange. -Conducted research on the experience of Guam's elders, in addition to research on the.