Jenny Noyes Email & Phone Number

Minneapolis, Minnesota, United States

• Greet and route visitors at the front desk and handle general number calls and voicemails• Comply with access control requirements including registering and managing employee security badges, enforcing visitor access log, and maintaining a secure office space• Maintain relationships with building management, maintenance, and cleaning staff - report and monitor maintenance issues as needed• Proactively manage and communicate workspace and building issues as they arise• Plan, coordinate, arrange, facilitate and communicate all-company meetings, gatherings, and monthly employee appreciation events• Provide accurate, timely data entry and administrative support to the Human Resources Department and other departments as needed• Process and route all incoming mail, coordinate outgoing mail and shipping needs with USPS and FedEx• Monitor stock of and order office supplies, snacks, soda, and coffee• Prepare and submit monthly corporate credit card expense reports in SAP Concur

•Coordinated surgical and in-office procedures for 12 physicians, their patients, and 3 hospitals/surgery centers •Documented surgeries, pre/post-op appointments, and surgery orders in the Allscripts medical record system and maintained the surgery calendar in Microsoft Outlook•Educated patients on preparation for upcoming surgical and in-office procedures•Compiled surgery packets for patients and coordinated their timely delivery via mail or e-mail•Confirmed that surgery consent forms were signed and adhered to federal requirements as applicable•Composed and sent referrals/orders to outside clinics; reviewed and attached pertinent medical records and patient demographics as necessary•Initiated and completed prior authorizations in a timely manner•Reviewed and completed disability/leave paperwork for patients with strong attention to detail and accuracy

Oakdale, Minnesota, United States

• Educated clients on what to expect for the duration of their pet's emergency and/or specialty care visit• Processed intake paperwork with high attention to detail and accuracy, conducted financial transactions, and coordinated completion of payment plan paperwork as needed• Communicated effectively with clients and those working on the treatment floor (veterinarians, veterinary technicians, etc.) in order to ensure a smooth and supportive experience for clients and their pets •Provided emotional support to clients during visits for euthanasia and educated them thoroughly on all of the different options and costs for cremation services• Managed inbound calls in the call center – assisted with triaging incoming emergency calls, processed medical record requests, routed messages to proper departments, and scanned and linked medical records into the Ezyvet system

Greater Minneapolis-St. Paul Area

•Scheduled a variety of medical appointments with a high degree of accuracy and detail, verified patient demographics and insurance, and assisted patients with questions/concerns about their care•Ensured proper communication between clinic departments (healthcare providers, triage department, and lab staff) to ensure patient needs were met in full•Coordinated surgical and in-office procedures for 16 providers, their patients, and 4 surgery centers/hospitals•Educated patients on preparation for upcoming surgeries and/or procedures

Long Island City, Queens, Ny

•Assisted the Adult Immunization team with data analysis projects and strategic initiatives to increase adult immunization rates in New York City• Planned, coordinated, arranged, facilitated and communicated quarterly Adult Immunization Coalition Meetings •Coordinated communication with mothers infected with Hepatitis B and healthcare providers to ensure that high-risk infants completed the Hepatitis B vaccine series and were ultimately tested for protection from the virus•Utilized the Health Department’s electronic disease surveillance system to input Hepatitis B case notes, lab results, and documented outreach with high degree of accuracy and confidentiality

Eden Prairie, Mn

•Handled inbound member calls with a customer-centric approach, focusing on active listening and attending to sensitive questions and/or concerns with compassion and thoroughness•Educated members on their behavioral health benefits, in addition to their Employee Assistance Program benefits when applicable•Assessed for risk of harm in order to connect members with the appropriate level of mental health care•Connected and referred members to mental health professionals and/or services in their area•Ensured all customer information was maintained accurately and confidentially

Gopher Express West

•Ensured accurate, timely financial transactions in a fast-paced atmosphere•Attended to customer questions and concerns in a friendly, professional manner•Adhered to and monitored health regulations in regards to food preparation and management

Bachelor'S Degree, Psychology, 3.97

Minor in Public Health Major GPA: 4.0 -Was an active member of the Gamma Psi Chapter of Alpha Phi Omega, a national coeducational service.

Bachelor’S Degree, Psychology, 4.0

-Attended through the National Student Exchange. -Conducted research on the experience of Guam's elders, in addition to research.