• Facilitated effective collaboration between care providers, community members and health organizations providing services utilized for enhanced community health and access to care.• Supplied health education to community members, increasing health literacy within underserved areas. • Collected data and processed recordkeeping used for statistical analysis, which influenced the orientation of beneficial public health policies to benefit local communities.• Documented community interactions and resource referrals in a timely manner using a data collection tool.• Served as an Americorps member for a full term in order to make an impact on the local and underserved communities promoting positive change and education to help reduce health disparities.

• Utilized excellent written and verbal communication skills to build relationships through the Senate office with students, faculty, and stakeholders.• Interfaced with college departments and external agencies to organize data with accuracy and tact.• Monitored budgetary processes logistics, including approval of budget amendments, procurements, and stipends following Senate policies.• Established effective communication to increase cross-team collaboration and disseminating information during COVID lockdowns.• Increased student participation in academic programs by 50%, secured $1000 in additional funding for the 2021 Legacy Project, and streamlined operations, improving productivity by 25%.oved access to needed resources for students.• Served as Senate Executive Liaison for two consecutive terms to promote positive change and student wellness within the college.

• Applied interpersonal and problem-solving techniques to address customer concerns, resulting in successful resolution of disputes.• Advanced customer satisfaction by 47% through comprehensive cooperation, detailed recordkeeping, and verifying data.• Reviewed and updated detailed case records to ensure proper accuracy in recordkeeping methods to maintain client privacy and security according to policy.• Responded to customer inquiries via phone, email, and in-person within designated timeframes.• Provided Leadership as President within the Employee Engagement and Community Outreach teams.

• Provided technical guidance and assistance, leading to the successful launch of groundbreaking new products and applications. • Facilitated training and evaluation of dozens of associates in a high-volume atmosphere, leading to decreased task time by 20%.• Advanced customer satisfaction by 47% through comprehensive cooperation, detailed recordkeeping, and verifying data.• Applied interpersonal and problem-solving techniques to address customer concerns, resulting in successful resolution of disputes.• Maintained accurate recordkeeping methods and resolved client issues with a 96% customer satisfaction rate.• Managed programming, training, and evaluation in a high-volume atmosphere utilizing developing technology and proven methodology.

• Leveraged computer applications and external feedback to enhance team and product performance.• Established effective communication between departments to increase cross-team collaboration. • Facilitated training and evaluation of associates in a high-volume atmosphere, and improved customer service response time by 15%.• Prepared reports that helped streamline processes and operations resulting in a 25% cost reduction.• Provided Leadership as Vice-President within the Employee Engagement and Community Outreach teams.