Focus on building and growing sales and utilization of UnitedHealthcare Specialty Benefits' Hearing products through member engagement. Oversee the development and execution of strategies aimed at directly delivering digital, virtual and in-person experiences with members.

Focus on building and growing sales and utilization of UnitedHealthcare Specialty Benefits' Hearing products through member engagement. Oversee the development and execution of strategies aimed at directly delivering digital, virtual and in-person experiences with members.

Associate Director of Strategic programs tasked with helping to drive digital adoption, influence communication channel standards and build the foundation of enterprise texting initiatives.

Responsible for the standardization and oversight of end-to-end letter development, review/approval and implementation of member facing operational letters. Accountable for creating and standardizing business work flows to help increase the efficiency and productivity across cross-functional teams. Leads and manages customer readiness activities and project implementation teams in process improvement activities. Gathers requirements, assesses impact and develops resource/project plans. Proactively coordinates and organizes project teams across upwards of seven cross-functional areas to ensure customer's needs are met in a timely and efficient manner. Strong presentation and writing skills. Ability to influence without authority. Develops and maintains strong working relationships with customers, peers, direct reports and cross-functional teams. Over six years managing, mentoring and leading a team. Experience developing start-up teams.

Advertising - IBC Bank, Physicans Health Choice

AT&T Account - Benefits Communications (Corp Comm)(AT&T headquarters re-located to Dallas)

Texas Lottery Account