Thomas International is the global champion of the people assessment industry. At the forefront of assessment innovation for over 30 years we provide assessments in 56 languages and have a presence in over 60 countries. Today we are working with 32,000 organisations and 250,000 trained Thomas users worldwide.My second promotion within Thomas, the Ops Manager role has provided me with greater opportunities and a large variety of projects. The department has consisted of multiple functions in recent years; Training & Events, Facilities, Sales Support and Client Services. Lead PM on multiple office refurbishment capex budgetsStrong analytical skills with good knowledge of process improvement methodologies, such as Six Sigma and Kaizen.Highly focussed on continuous improvement and process transformation, enabled through value stream mapping and user acceptance.Strong project management with lean management methodologies such as Scaled Agile Framework (SAFe) and associated software inc. Jira, Confluence, Miro & VisioDiverse range of events organised, small and large scale; Global Learning Events, Office launches, Training courses, Sales Conferences and Christmas parties.Office management; leases, rent reviews, dilapidation's, suppliers, fit outs and relocations worldwideISO9001 Quality Management - implementation, QA, retention of certification, audits and trainingHealth & Safety; responsibility for management, training, BCP and DRPeople Management; recruitment, retention, engagement, development, mentoring and appraisalsGlobal Insurances; organisation of renewals, claims and premiums worldwideTrained First Aider, Manual Handling, Mental health in the workplace, Food HygieneAccredited practitioner and experienced in feedback for Thomas accredited courses in personality, behaviour, aptitude and emotional intelligence profiling:PPA, GIA, TEIQue, HPTI, 360, Engage & Coaching with TEIQueInnovation and process review to improve service and drive efficiencies.

Thomas International is the global champion of the people assessment industry. At the forefront of assessment innovation for over 30 years we provide assessments in 56 languages and have a presence in over 60 countries. Today we are working with 32,000 organisations and 250,000 trained Thomas users worldwide.

your business. your people. but betterThomas International provides people assessments which empower business leaders to transform the performance of their teams and individuals – and deliver an immediate impact on their organisation.Thomas has been at the forefront of people assessment innovation for 30 years. We provide assessments in 56 languages and have a presence in over 60 countries. Today we are working with 32,000 companies and 250,000 trained Thomas users worldwide. Our clients span every type of business of all sizes and complete over 1.5 million assessments every year.

Project management of events from concept right through to evaluation.Large range of events including Award Ceremonies, Open Evenings, Fun Days and launches.Risk assessments and administration of events.Venue sourcing.Management of events staff.Budget control.Sponsorship and B2B liasion for cohesive strategies.Proof reading.Organisation of large photo shoots.Market research, surveys and evaluations using web-based software as well as traditional pen and paper!

Having worked accross many departments of the Royal Borough of Windsor Maidenhead, the majority of my time was based at the Magnet Leisure Centre, as a receptionist. The first point of contact for each and every user, customer service with a smile was paramount to the job every day, along with a 'can do' attitude and the willingness to do any task on the job!Proficient use of Clubman and Hyperwave.Reception, gym, shop and children's party host.Event organisation.Health & Safety, Manual Handling and First Aid at Work training.Risk assessments and accident report forms.Large cash handling and daily cash reconciliations.Co-ordinating invoices and administration.