Jenny T. Email & Phone Number
@americanexpress.com
2 phones found area 212 and 800
LinkedIn matched
Who is Jenny T.? Overview
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Jenny T. is listed as Marketing Director at American Express | Prospect Marketing & Sales Enablement based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at americanexpress.com, phone signal with area code 212, 800, and a matched LinkedIn profile for Jenny T..
Jenny T. previously worked as Marketing Director at American Express and Director - B2B Customer Insights at American Express. Jenny T. holds Bachelor'S Degree, Industrial And Management Engineering from Rensselaer Polytechnic Institute.
Email format at americanexpress.com
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AeroLeads found 1 current-domain work email signal for Jenny T.. Compare company email patterns before reaching out.
About Jenny T.
Goal-oriented professional with 10+ years of experience in Marketing, Project Management, Business Development and Analysis. Extensive experience in project leadership, strategic thinking, process development and implementation. Strengths include solid communication, problem-solving skills and ability to improve customer experience through data driven methods.• Strong project leadership experience• Proven track record for driving results• Data oriented approach to identify opportunities and measure performance • Strong leadership experience managing and developing a high performing team • Ability to collaborate & influence across levels• Creative & innovative thinker
Listed skills include Project Management, Communication Skills, Voice Of The Customer Analysis, Text Analytics, and 16 others.
Jenny T. work experience
A career timeline built from the work history available for this profile.
Director - B2B Customer Insights
Oversee the VOC program and the end Cardmember experience for B2B.
Senior Manager - Global Servicing Voice Of Customer
• Manage Voice of Customer analytics to identify areas of opportunity and determine relevant recommendations to improve the customer experience.• Pioneered automated text mining capabilities to categorize open-end customer feedback for use in analyses.• Effectively present analytic work to all levels of the organization.• Foster a healthy work environment which facilitates the high performance of direct reports, meeting and exceeding organizational goals.
Senior Manager - Business Development
• Led transformational development of new business processes to drive business initiatives via the Telephone Service Center with sharp focus on customer experience - resulted in opportunity to drive ~50k annual program enrollments with lifetime value of ~$3MM.• Successfully owned and managed multiple work streams such as partnership marketing which delivered valuable assets during partnership negotiations to drive business growth.• Persuaded Sr. Management to change direction on key initiative through strategic product development which showcased flaws in delivering premium customer value along with brand and financial impacts.• Quickly expanded role with increased responsibilities with only 3 months in job.• Business Development Innovation Award winner
Senior Manager - Risk And Information Management
• Drove results, company compliance and new process development by leading strategic initiatives which prevented further FDIC inquiries, expanded prospect universe and improved prospect experience with opportunity to contribute ~$800k/yr to bottom line.• Provided strategic thinking and innovative solutions to improve the Direct Mail process through multiple initiatives resulting in improved work experience and process efficiencies.• Managed multiple projects with cross-functional teams and external vendors against aggressive timelines which reduced external vendor expenses by $420k/year.• Information Management Leadership in Action Award winner
Manager/Analyst - Risk And Information Management
• Conducted prospect database and campaign execution process training to cross-functional partners.• Led the implementation of card product launches through main marketing channels.• Flawlessly delivered complex marketing campaigns with increased volumes while maintaining 100% on-time campaign delivery.
Jenny T. education
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Rensselaer Polytechnic Institute
Frequently asked questions about Jenny T.
Quick answers generated from the profile data available on this page.
What is Jenny T.'s role at their current company?
Jenny T. is listed as Marketing Director at American Express | Prospect Marketing & Sales Enablement.
What is Jenny T.'s email address?
AeroLeads has found 1 work email signal at @americanexpress.com for Jenny T..
What is Jenny T.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 212, 800 for Jenny T..
Where is Jenny T. based?
Jenny T. is based in New York City Metropolitan Area, United States.
What companies has Jenny T. worked for?
Jenny T. has worked for American Express.
How can I contact Jenny T.?
You can use AeroLeads to view verified contact signals for Jenny T., including work email, phone, and LinkedIn data when available.
What schools did Jenny T. attend?
Jenny T. holds Bachelor'S Degree, Industrial And Management Engineering from Rensselaer Polytechnic Institute.
What skills is Jenny T. known for?
Jenny T. is listed with skills including Project Management, Communication Skills, Voice Of The Customer Analysis, Text Analytics, Microsoft Office, Tableau, Strategy, and Building Relationships.
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