Jenny Saidin Email & Phone Number

Singapore

Singapore

Projects1. Work with Business and Subject Matter Experts to gather Requirements, define processes, offer process & system solutions, and deploy the business requirements to E2E system2. Partner with Regional/ Country Functional and Technical stakeholders for analysis, design and solutioning for End to End (E2E) business processes integration initiatives/ projects3. Map out As-Is and To-Be processes4. Perform System Testing5. Create Training Plan & Training Documents for End User Training6. Manage Cutover Schedules and Activities7. Develop Check & Balance Process and Hypercare Plan/ PlaybookOngoing- SAP system Integration from SAPB1 to 6.0 (Role: Business Process Lead for SG and Korea)- Report Automation Project for ANZ

Singapore

Order Management Operations1. Handled Order Management transactions for Greater Asia countries (SEA, India, Pakistan, Hong Kong & Taiwan)2. Handled customer claims (shipping discrepancies related) for SEA region3. Coordinate with Planning & Logistics to ensure stock availability and timely delivery or shipment to distributors.4. Partner with Logistics Partner (3PL) to ensure orders are packed and shipped out in timely manner5. Work Independently to address and troubleshoot any order or delivery issues6. Collaborate with Other Supply Chain Functions on Process Improvement ProjectsQuality (ISO 13485)1. Trained as Internal Auditor for ISO134852. Main Audit contact for ISO13485 and GDPMDS.3. Ensure all processes, documentations (SOP, Work Instructions) and trainings are updated and in compliance to ISO13485 requirements4. Raise Non-Conformance (NC) or CAPA for any process gaps or results, perform thorough Root Cause Analysis & Effectiveness Check and close the documents timely.Projects1. Work with Business and SME to gather Requirements, define processes, offer process & system solutions, and deploy the business requirements to E2E system2. Partner with Regional/ Country Functional and Technical stakeholders for analysis, design and solutioning for End to End (E2E) business processes integration initiatives/ projects3. Map out As-Is and To-Be processes4. Perform System Testing5. Create Training Plan & Training Documents for End User Training6. Develop Check & Balance Process and Hypercare Plan/ PlaybookCompleted Projects1. SAP system Integration from 4.0b to 6.0 - CTC-OM Business Process for SEA & ANZ2. MobileScan App rollout for Consignment Stock Count (ANZ & SG) 3. Product Complaint Claim Business Process Alignment for Greater Asia 4. SEA Claim Process in SNOW system 5. Lift and Shift transactions from BD UK to BD SG for India & Pakistan

Singapore