Technical Support Analyst
CurrentTechnical Support AnalystRelease ManagerAccessibility ChampionMongoDB explorerUsability enthusiast
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@braininhand.co.uk
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Jenny Sercombe is listed as Technical Support Analyst at Brain in Hand at Brain in Hand, a company with 55 employees, based in Bantham, England, United Kingdom. AeroLeads shows a work email signal at braininhand.co.uk and a matched LinkedIn profile for Jenny Sercombe.
Jenny Sercombe previously worked as Technical Support Analyst at Brain In Hand and Acupuncturist at Jenny Sercombe Acupuncture. Jenny Sercombe holds Master Of Science - Msc, Computer Science, Distinction from University Of Plymouth.
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Having graduated with distinction from a fantastic MSc in Computer Science (Conversion) , I am eager to start my new career in the IT sector. Topics covered: Software Development and Databases The module enabled me to identify appropriate system requirements and normalisation. I created advanced queries using MySQL. The module included structured programming and object oriented and event-based methodologies utilising C#. Computer Networks and Cybersecurity This module introduced networking, including protocol fundamentals, TCP/IP. It provided an understanding of the key cyber threats and respective appropriate safeguards.HCI, Web and Mobile Development This module introduced database driven web development and the principles of HTML/CSS and JavaScript. Bootstrap was utilised for responsive layout and was applied to MCV with ASP.NET. I produced RESTful web API middleware using Entity Framework, SQL for the backend and ASP.NET MVC for the interface. Software Project Management This module helped develop skills in team working and managing a substantial project. A group project was undertaken, and I was appointed Project Manager by my team. Computational Problem Solving and Analysis This module introduced me to different models of computation, such as Turing and Finite State Machines, and how they can be effectively applied to solve real-world problems. The module introduced important factors in the operation of computer systems, such as hardware functions, binary, CPU at the register level, caching and instruction pipelining. enabling me to critically evaluate hardware and perform dimensioning estimations. Computer Science Workshop This module introduced me to different technologies through different experts in their fields. - Code optimisation for High Speed Computing using C - Big Data and non-relational databases (Neo4J) - Unity 3D Game Engine – using C# to create a game of asteroids.- Black-Box Optimisation – using Python to conduct Random and Evolutionary Searches.- Evolutionary Computation and Optimisation. Using Python to explore Multi-criteria decision making. Creating a heatmap to visualise multi-criteria data. For my thesis I researched the impact of Social Engineering scams on the self-employed community and developed a training package to educate this demographic on the risks and simple cybersecurity protections they can perform. This involved developing a website with an explainer video and an interactive quiz in JavaScript to re-enforce their understanding. There is a link to the video below.
Listed skills include Traditional Chinese Medicine, Fertility, Acupuncture, Digestive Disorders, and 5 others.
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Exeter, England, United Kingdom
Technical Support AnalystRelease ManagerAccessibility ChampionMongoDB explorerUsability enthusiast
Other employees you can reach at braininhand.co.uk. View company contacts for 55 employees →
Tracey Jasper
Colleague at Brain In HandSt Columb Major, England, United Kingdom, United Kingdom
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VH
Victoria Haworth
Colleague at Brain In HandBacup, England, United Kingdom, United Kingdom
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Joanne Wright
Colleague at Brain In HandBideford, England, United Kingdom, United Kingdom
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Katey Jones
Colleague at Brain In HandUnited Kingdom, United Kingdom
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Joe Gass
Colleague at Brain In HandAshburton, England, United Kingdom, United Kingdom
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Finn Mcgwyre
Colleague at Brain In HandUnited Kingdom, United Kingdom
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Alison Ashurst
Colleague at Brain In HandBillinge, England, United Kingdom, United Kingdom
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Emma Morgan
Colleague at Brain In HandNottingham, England, United Kingdom, United Kingdom
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Andrea Brown
Colleague at Brain In HandWilland, England, United Kingdom, United Kingdom
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Stephanie Beere
Colleague at Brain In HandTaunton, England, United Kingdom, United Kingdom
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Jenny Sercombe works for Brain in Hand.
Jenny Sercombe is listed as Technical Support Analyst at Brain in Hand at Brain in Hand.
AeroLeads has found 1 work email signal at @braininhand.co.uk for Jenny Sercombe at Brain in Hand.
Jenny Sercombe is based in Bantham, England, United Kingdom while working with Brain in Hand.
Jenny Sercombe has worked for Brain In Hand, Jenny Sercombe Acupuncture, and University Of Plymouth.
Jenny Sercombe's colleagues at Brain in Hand include Tracey Jasper, Victoria Haworth, Joanne Wright, Katey Jones, and Joe Gass.
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Jenny Sercombe holds Master Of Science - Msc, Computer Science, Distinction from University Of Plymouth.
Jenny Sercombe is listed with skills including Traditional Chinese Medicine, Fertility, Acupuncture, Digestive Disorders, Chinese Herbal Medicine, Insomnia, Chronic Pain, and Headaches.
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