- Developed negotiation skills while helping customers with in-store request returns without proof of purchase.- Conducted daily morning huddles with the team and encouraged them to achieve daily sales targets.- Responsible for opening and closing the store while flexibly handling multiple cash drawers simultaneously.- Monitored inflow and outflow of the stock room while shortlisting weekly sales and grasped record-keeping skills.

- Played an active role as an associate by helping customers answer product-specific questions and offering product knowledge.- Improved communication skills while answering incoming telephone inquiries.- Habituated to performing repetitive tasks like filing cabinets and display areas with designated products.- Assisted co-workers with daily recovery tasks to keep areas clean for maximum productivity.

- Arranged new merchandise with signage and appealing displays to encourage sales and move overstock items to the back.- Engaged with customers in friendly, professional dialogue to determine needs.- Responsible for maintaining organization and tidiness by promptly returning trial garments to their designated location.

- Acted as an advisor to provide relevant insights and recommendations to clients to improve performance.- Developed and implemented TV media strategies and tactics to meet client objectives, such as increasing brand awareness, reach and engagement.- Managed and optimized TV media campaigns for a variety of clients by executing planning, product selling, and post-campaign analysis.- Conducted thorough analysis and reporting of campaign performance using various analytics tools.- Competitive data mining & formatting. Created competitive reports from Excel to PowerPoint to derive insights from data.- Managed the day-to-day implementation, optimization, and performance of ongoing campaigns while assisting in strategic analysis of campaigns.

- Assigned tasks to a team of 8 associates to examine skill level and maximize overall productivity- Helped increase company profitability by developing true customer relationships, community involvement and marketing campaigns virtually.

- Analyzed airline policies, industry regulations and tariffs to be able to discuss and educate international travel fare structure- Reserved available hotel stays for business travellers based on individual preferences, schedules, and budgets- Explained travel/insurance policies, and passport and visa requirements to clients and collaborated with preferred vendors to maximize company profit.