Jenny Sun Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia

I work at Field focused on improving patient experiences and outcomes for digital health companies.I run the experience strategy side of Field and work directly with executives and their cross-functional teams to synchronize their business strategy with customer / user needs.I help clients establish human-centered design practices that integrate user research and formulate a vision, experience strategies, and best go-forward plans for their product roadmaps.I created… Show more I work at Field focused on improving patient experiences and outcomes for digital health companies.I run the experience strategy side of Field and work directly with executives and their cross-functional teams to synchronize their business strategy with customer / user needs.I help clients establish human-centered design practices that integrate user research and formulate a vision, experience strategies, and best go-forward plans for their product roadmaps.I created Field’s internship program to provide real-world experience for the next generation of UX designers and researchers. 100% of them have gone on to fulfilling UX careers.At Field, I've helped:- A medical device company optimize their screening system for obstructive sleep apnea in order to reduce the condition’s severity and improve patients’ quality of life- A global healthcare technology company reduce hospital readmissions of elderly at-risk patients through real-time clinical decision support.- A voluntary health organization grow participation of its largest cancer research fundraising program- A digital healthcare company integrate IBM Watson and increase the effectiveness of its product for people with cognitive and behavioral health issues and increase patient engagementCompleted CITI training courses: Good Clinical Practice, Social & Behavioral Research Show less

Greater Atlanta Area

Clients: GE, InterContinental Hotels Group, CVS, Centers for Disease Control and Prevention, Coca-Cola, AGCO, McAfee, UPS, Carter's, Moxie InteractiveKey accomplishments:- Streamline the online prescription management process between caregivers and patients based on in-lab usability testing for one of the country's largest pharmacy chains- Led research to define personas for virus protection software users through contextual inquiries conducted across the U.S.-… Show more Clients: GE, InterContinental Hotels Group, CVS, Centers for Disease Control and Prevention, Coca-Cola, AGCO, McAfee, UPS, Carter's, Moxie InteractiveKey accomplishments:- Streamline the online prescription management process between caregivers and patients based on in-lab usability testing for one of the country's largest pharmacy chains- Led research to define personas for virus protection software users through contextual inquiries conducted across the U.S.- Refine the online user experience, navigation, and purchase path for a leading provider of children's apparelPrimary responsibilities:- Develop information architecture, personas, wireframes, flow diagrams, sitemaps, heuristic evaluations, prototypes, and user interfaces- Balance multiple roles to meet project objectives, including usability analyst, researcher, and user experience designer- Conduct primary, exploratory, and evaluative international research to develop new information architecture and user interface design for globally reaching products- Coordinate internal efforts with marketing and operations teams to ensure consistent application of corporate brand Show less

Clients: W.K. Kellogg Foundation, Kimberly-Clark, Marriott InternationalPrimary responsibilities:- Design workshop materials including posters, diagrams, presentations to facilitate strategic discussions with stakeholders to clarify business goals- Develop custom packaging and print collateral within strict budgetary constraints to support the overall brand direction- Perform competitive brand, strategic positioning, taxonomy, audience, and visual assessments to… Show more Clients: W.K. Kellogg Foundation, Kimberly-Clark, Marriott InternationalPrimary responsibilities:- Design workshop materials including posters, diagrams, presentations to facilitate strategic discussions with stakeholders to clarify business goals- Develop custom packaging and print collateral within strict budgetary constraints to support the overall brand direction- Perform competitive brand, strategic positioning, taxonomy, audience, and visual assessments to evolve brand aesthetic- Visualize and transform research data into strategic and tangible formats (information graphics, diagrams, and presentations) that effectively communicate consumer insights Show less

Bfa, Visual Communications

Activities and Societies: AIGA, Chicago Chapter

Architecture, Mechanical Engineering

Activities and Societies: 91.1 WREK radio