- Manage provincial and federal government employment and professional development programs- Lead programs strategic direction and creative planning including planning, implementation and evaluation- Collaborate with senior stakeholders and chief executives for grant writing, continuous organizational operation improvement and innovation, evaluate strategy and partnerships against KPIs and metrics- Strategize for innovative and creative Request for Proposals (RFP) and grants- Manage the recruitment, onboarding, and continuous coaching of new and existing staff members- Oversee day-to-day programs delivery and make high-level decisions about policy and strategy- Liaise with the government's contract managers, consultants, and with various employers and community partners

- Developed a successful employment program from concept planning to execution- Achieved 95% of program KPIs in the first year of program delivery resulting to an additional 2-year grant funding extension- Continued success while quickly pivoting to full online delivery during Covid-19- Engaged job-seekers, career changes and supported employer relationships building- Maximized various digital platforms in planning, organizing, and hosting networking events

- Managed the development and facilitation of over 30 interactive professional development and diversity, equity, inclusion sessions both online and in-person- Key to achieving a 200% increase in facility visits within the first month of facilitation- Coached university students and young professionals on innovative community initiatives

- Managed a caseload of over 50 clients in need of referrals and employment services- Specialized in client relationships and client skills development through conducting individual counselling, resume/cover letter writing support, practice interview sessions- Advocated for clients to employers and successfully placed over 65% of active job-seekers in my caseload to meaningful employments

• Provide academic and non-academic support, including, but not limited to, providing enriching activities to practice reading, writing, and spelling skills to elementary students on a weekly basis• Support students in developing good study habits and building self-esteem through positive reinforcement to enhance academic performance• Evaluate students’ progress, provide and receive constructive feedback after every tutoring session from the parents, children, and employer

• Supported undergraduate students in identifying their career interests and provided practical strategies and resources to help achieve their preferred career goals • Educated clients on efficient interview skills and writing professional resumes, cover letters, letters of intent, and autobiographical statements through one-on-one consultations• Conducted research and provided information on different career paths, labour market trends, job-search techniques, and volunteer and internship opportunities• Promoted services of the Career Centre and Dean of Students in office or throughuniversity wide information sessions to fit the needs of a wide range of students, staff,employers, external guests, and the public• Provided customer service by responding to inquiries and booking consultations in person, by phone or email while processing clients' documents accurately and in accordance to the university's confidentiality policies and procedures• Delivered career-related presentations and workshops for students of diverse backgrounds to meet their professional needs• Collaborated with 21 other Career Peer Educators and over 10 full-time staff

• Assisted with organizing time sheets and inputting work hours into the system of about 50 or more employees taking into account holidays, leaves, and absences• Proficiently conducted data entry of large, detailed data sets from different job orders into a SAP (Systems, Applications and Products) software• Completed administrative tasks such as filing, photocopying, emailing, creating spreadsheets, mail distribution, and interfacing with other company personnel

• Responded to customer needs such as completing forms, processing payments, and answering inquiries in office or by phone• Inventoried products using Web Suite, Excel, and by hand• Accurately collected client and vehicle information as I booked service appointments• Completed administrative tasks such as filing, printing, data entry, emailing

• Co-supervised 10-30 children aged 7-16 in a drop-off recreational program.• Co-planned activities with other mentors to foster development of kids.• Recruited external organizations for planned activities.