Helping Membership Organisations transform!The challenges in Membership are significant and often competing. Grow revenue, provide excellent member engagement, cut costs, invest in technology…..To successfully transform to meet today’s challenges requires pragmatism, a solid understanding of which investments will provide the returns desired, a sound business case, and a thorough understanding of the role of technology in enabling change.It also needs a best-in-class change management approach combining the right skills, processes, and tools. With over 30 years experience of delivering change I have· Worked with over 50 of the UK’s most prestigious membership organisations representing 38+ million members.· In-depth understanding of the challenges of working with CRM and digital technology partners in the membership sector and how to tackle them.· Worked for both vendors and membership organisations and have extensive knowledge of the problems, solutions and constraints.· Developed a framework for change specifically for the membership sector that has helped organisations grow revenue, cut costs and improve their member engagement!Services include member value proposition, membership commercial strategy, vendor management, project rescue, business case development, vendor selection, contract negotiation, project delivery, change management, strategy development and alignment, process mapping, D365 platform optimisation.