• Ensuring the organisation's NZQA accreditation and registration status remains fit-for-purpose and is maintained. • Liaising with NZQA regarding PTE quality matters and ensuring compliance obligations meet all regulatory requirements set by the TEC, MoE and NZQA.• Managing and monitoring internal/external pre and post-moderation requirements and systems in conjunction with the COO and Programme Manager.• Ensuring Policies, Procedures and the QMS system, is current and meet TEC, MoE, NZQA and stakeholder requirements.• Ensuring EER requirements are met and meaningfully contribute towards the Investment Plan as/when requested. • Conducting self-assessment to identify strengths and weaknesses which result in actual, worthwhile improvements.

• Manage the portfolio of International Programmes• Measure and analyse the effectiveness of programme delivery both from an education and customer experience lens • Implement programme solutions in accordance with compliance and quality assurance systems, and the business needs• Monitor and conduct regular and formal reviews of the delivery of programmes to ensure they remain fit for purpose and meet NZQA approval requirements – includes timetabling/ course scheduling, teaching hours and delivery modes • Contribute to the development of a range of new tertiary programmes from level 1 to level 7 – when required• Working alongside the Quality Compliance team to ensure that processes are standardised and consistent across the PTE Group• Provide advice and support on programme delivery options and rulesImplement and maintain a system of continuous improvement

• Analysing qualitative and quantitative data for quality reporting and presentation• Conducting meetings and surveys with internal and external stakeholders for quality assurance data and insights • Partnering with programme teams for NZQA consistency review preparation• Reviewing Te Pūkenga policy/regulation and implementing changes • Analyzing NZQA quality assurance policy/regulation for quality assurance system• Establishing GPO evidence collection project across schools for quality compliance• Developing capability training materials

• Reviewed and updated school QMS policies and regulations• Reviewed and updated NZCEL 4&5 programme policies and regulations• Created programme strategic plans and collaborated with team members to ensure programme academic quality• Designed and delivered unit-standard based assessments• Participated in NZQA quality assurance events including programme annual reviews, consistency reviews, and EERs• Trained tutors for quality academic performance including course design, delivery, assessment marking, and moderation practice

• Designed and delivered multi-level Mandarin language programme• Organized instructional materials and cultural activities for students and teachers• Created learning and content strategies to meet the needs of mentally and physically disabled students.