Jennifer O'Dowd Email & Phone Number

I am a passionate advocate for the delivery of successful IT experiences, not just solutions. I communicate, partner, and build consensus within the organization and among external stakeholders using innovative and collaborative leadership. As a project manager, I remove barriers and empower teams in working towards their goals. I am a curious and tenacious individual who continually seeks opportunities to elevate the quality of the team, the product, and the organization. Key Skills and Achievements-Led department with $2 million annual budget-Interim CIO June 2016 – June 2017-Led senior management PhRMA Advisory Council on Technology (PhACT)-Cultivated a customer oriented support team -Delivered multiple projects on time, in budget, and with positive customer feedback-Negotiated up to 25% cost savings on contract renewals-Mediated and resolved multiple vendor performance issues-Respected by direct reports for strong and compassionate leadership style and strong mentorship -Recognized as a tenacious problem-solver who remains calm in high-pressure situationsCore Competencies:Strategic Planning • Budgeting Planning and Management • Process Improvements, Streamlining • Vendor Management • Contracting • IT Project Management • Cost/Benefit Analysis • Business Case Development • Internal/External Customer Service and Support • Disaster Recovery • Team Building • Deadline Management • Policy & Procedure Development • Executive Leadership • Overhead Reduction • Staff Management

Listed skills include It Strategy, Help Desk Support, Sharepoint, Citrix, and 27 others.