I'm passionate and devoted to provide excellent customer experience. I adapt quickly and love working in a diverse and fast-paced environment.
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Operations SpecialistZalando Aug 2024 - PresentAs a new Operation Specialist, I'm focusing on learning processes, leveraging my skills in data analysis, and collaborating with team members. My goal is to contribute to continuous improvement and deliver reliable results as I grow in this role. -
Sales CoordinatorWow Tech Group Jan 2023 - Jun 2023Berlin, GermanyProviding support to the sales team and customers during the sales processHelping customers resolve sales-related issues in a timely manner, generally providing real-time support.Order management -
B2B Customer And Partner Service RepresentativeWow Tech Group Dec 2021 - Jan 2023Berlin, Germany -
Customer Care AgentTier Mobility Jul 2021 - Dec 2021Berlin, Germany -
Social Media Content ModeratorMajorel Aug 2018 - Jun 2021Berlin, Germany- Ensuring legal compliance and safety of content uploaded to the short video platforms- Development, improvement and maintenance of standards for the security of the online communities- Improving the content management strategy for the short video platforms- Coordinating with supervising departments for timely management of content that violates our regulations -
Sales AssistantMedea - I Love Berlin Nov 2017 - Aug 2018Berlin, GermanyMedea- I love Berlin is offering souvenir and merchandise items, also offering complete adventure programs. Excitement, action, fun or history - their colorful ticket offer has something for everyone.They're collaborating with: DDR Museum, TV-Turm Alexanderplatz, Stern und Kreisschifffart, Madame Tussauds, Berlin City Tour.- Providing information to foreigners (accommodation, transportation, leisure)- Acting as a first point of contact for Hungarian clients- Giving advice and guidance on product selection to customers- Be involved in stock control and management - Reporting problems to the supervisor- Dealing with customer refunds -
Customer Service RepresentativeTicketportal Központi Jegyiroda Jun 2017 - Oct 2017Budapest, HungaryTicketportal HU Kft. in Budapest is one of the most dynamically developing players in the ticket sales market. The company currently has more than 230 sales outlets nationwide.- Acting as a contact person for partners ( theaters, festival venues, sport and recreation sites)- Assisting all office locations- Resolving product and service problems, customer complaints via phone, email, mail or social media- Tracking of settlements, sending payment requests, handling of complaints - Selling tickets from various ticket systems, - Inventory management for ensuring continuous delivery- Recommend potential products and services to customers by fulfilling their needs -
Customer Service RepresentativeBkk Budapesti Közlekedési Központ Feb 2014 - Jun 2017Budapest, HungaryThe Budapesti Közlekedési Központ (BKK) is the largest public transport company in Budapest and one of the largest in Europe.
Frequently Asked Questions about Jenő Oláh
What company does Jenő Oláh work for?
Jenő Oláh works for Zalando
What is Jenő Oláh's role at the current company?
Jenő Oláh's current role is Operations Specialist.
Who are Jenő Oláh's colleagues?
Jenő Oláh's colleagues are Elena Merems, Nabiha Amri, Noumonkeye Dallh, Maria Lumiaho, Andrea Buonocore, Stella Fath, Anna Lindbom.
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