Jenny Nordstrom Email & Phone Number

Roseville, California, United States

- Support the lending team with processing commercial loans and assisting them with meeting their goals, by alleviating some of the work load – emails and phone calls to title offices and insurance companies, as well as follow up with customers for information needed.- Working with sale teams, credit underwriters, appraisal, insurance, and loan documentation groups to ensure a smooth application process while meeting protocols and compliance expectations - Work with customers to help resolve any issues with loans or personal banking accounts to help keep the customer relationship in good standing for current & future deals- Maintain weekly reporting for delinquent loans and insurance issues, as well as monthly reporting for loan renewals and reaching out to customers for information needed before loan maturity. - Manage bi-weekly meeting with other CLSOs on my team to review status of loans being processed, tickler reports and upcoming PTO for team members to ensure proper coverage during team absences. - Coach, train, and mentor new team members on the loan processes and how to utilize various programs used by the bank. CLSOs, Portfolio Managers and Relationship Managers on the lending team. • Awarded President’s Club for Individual Achievement – 2020 & 2022

Roseville, Ca

Roseville, California, United States

Roseville, Ca

Answering multiple phone lines with heavy call volume for a center that works with children on the autism spectrum; data entry with strict deadlines, interacting with client families as well as employees on a regular basis, maintaining call logs, emailing payroll with daily statistics, updating compliance spreadsheets for HR for a monthly report

Jacksonville, Florida Area

Provide administrative support to three senior directors and their staff - coordinate meetings, maintain calendars for multiple management level employees with complex schedules; prepare materials such as spreadsheets and agendas for department presentations; assist with travel arrangements and expense reports for team members; maintain and retrieve database and file information for analysis reports; scheduling interviews; maintain time and labor records for hourly employees; coordinate staff meetings; maintain conference room calendars; order supplies as needed for the department; set up workspace for new employees

Jacksonville, Florida Area

Processing physician’s applications to credential them for all applicable lines of business using BCBS sites, such as PIP and Siebel; maintaining CCU Mailbox for contract requests; accumulating and verifying the applications, databases and websites to ensure compliance with licensing agencies and company policies; review, analyze, research and communicate malpractice cases and disciplinary events to take appropriate action; maintain and retrieve database and file information; scanning documents into network system; heavy keying, filing, e-mail, maintain calendars and spreadsheets, and coordinate conference meetings with team members • Blue Sapphire Award for Individual Achievement January - June 2009