Jen Owen Doyle Email & Phone Number

East St. Paul, Manitoba

RESPONSIBILITIES:* Production planning* Creating and managing work orders* Purchasing* Peer support for ERP system

Winnipeg, Manitoba, Canada

data entry administrator for a mid-sized steel parts manufacturerRESPONSIBILITIES:* Main point of contact for new orders and scheduling* Maintaining production schedule in database; investigating and correcting scheduling discrepancies* Prioritizing numerous deadlines on a daily basis* Working as a team with estimating, sales, purchasing, plant supervisors, shipping and accounts receivables* Creating comprehensive instructions of all data entry procedures, updating and improving literature on an ongoing basis* Developing and administrating the training of office staff for data entry support * Liaison between customers and plant supervisors, advising on customers’ specific needs and priorities to get urgent parts expedited through the system without delays or errors* Communicating all order changes, scheduling changes and shipping information to customers, office staff and plant supervisorsACCOMPLISHMENTS:* Used exceptional organization skills to locate information quickly for teammates, resulting in faster resolution of production, shipping and invoicing issues. * Conceived efficient solutions to several issues of daily operations resulting in increased productivity. * Created Excel spreadsheets for kanban ordering using input from all affected departments, resulting in on-time and 100% accurate reporting of daily kanban requirements to production supervisors.* Maintained a high schedule accuracy rate by regularly reviewing open order reports, resulting in a 99% accurate production schedule and reduced waste of time and material.* Initiated and wrote detailed, step-by-step instructions of all data entry procedures, updated and improved documentation on an ongoing basis in order to train staff more quickly and effectively.* Advocated on customers’ behalf to get urgent parts expedited through the system without delays or errors, resulting in positive customer feedback.