Jen Parker
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Jen Parker Email & Phone Number

Senior Customer Success and Support Manager (Europe and US) at idibu
Location: Sant Cugat Del Vallès, Catalonia, Spain 8 work roles 1 school
2 work emails found @idibu.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email j****@idibu.com
LinkedIn Profile matched
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Current company
Role
Senior Customer Success and Support Manager (Europe and US)
Location
Sant Cugat Del Vallès, Catalonia, Spain
Company size

Who is Jen Parker? Overview

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Quick answer

Jen Parker is listed as Senior Customer Success and Support Manager (Europe and US) at idibu, a company with 19 employees, based in Sant Cugat Del Vallès, Catalonia, Spain. AeroLeads shows a work email signal at idibu.com and a matched LinkedIn profile for Jen Parker.

Jen Parker previously worked as Senior Customer Success & Support Manager at Idibu and Customer Success and Support Manager at Idibu. Jen Parker holds Media & Cultural Studies Ba (Hons), Media, Culture, History, Achieved 2:1 from University Of East London.

Company email context

Email format at idibu

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{first}.{last}@idibu.com
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AeroLeads found 2 current-domain work email signals for Jen Parker. Compare company email patterns before reaching out.

Profile bio

About Jen Parker

With over seven years of experience as a Customer Success and Support Manager, I am passionate about partnering with business leaders and clients to drive talent strategies and solutions in fast-paced and agile environments. I have a background in SaaS, recruitment, and HR, and I am certified in Neuro-Linguistic Programming (NLP) and Digital Marketing.At idibu, I lead a team of customer success and support professionals who are responsible for implementing our hiring and onboarding strategy, consulting key clients on their talent acquisition needs, and contributing to 40% business growth year on year. I also spearhead the client retention strategy, achieving 88% retention consistently, and develop and organize SaaS product training and events. I enjoy collaborating with remote teams across EMEA and APAC and maintaining and developing relationships with a high portfolio of clients across multiple recruitment sectors.

Listed skills include Recruiting, Sourcing, Human Resources, Interviews, and 47 others.

Current workplace

Jen Parker's current company

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idibu
Idibu
Senior Customer Success and Support Manager (Europe and US)
Catalonia, Spain
Website
Employees
19
AeroLeads page
8 roles

Jen Parker work experience

A career timeline built from the work history available for this profile.

Senior Customer Success And Support Manager (Europe And Us)

Catalonia, Spain

Senior Customer Success & Support Manager

Current

Barcelona, Catalonia, Spain

Dec 2023 - Present

Customer Success And Support Manager

Barcelona

Customer success and support strategy - responsible for developing the strategy in line with the Head of Growth.Reporting - Produce the required weekly & monthly Customer Support reports to form part of an overall Customer Success & Support report for distribution to the Senior Management and Executives. Cross Functional Collaboration - work with sales.

Jul 2022 - Feb 2024

Client Operations

Barcelona Area, Spain

Implementing our hiring & onboarding strategy for both freelance & permanent hiresUsing metrics and benchmark data to help drive continuous improvement Consulting key clients on their talent acquisition strategiesContributing to 40% business growth year on year Project lead - client retention strategy consistently achieving 88% retentionHR internal.

Mar 2014 - Jul 2022

Resourcing Manager (Fixed Term Contract)

Manchester, United Kingdom

This was a fantastic role which involved attracting and sourcing high calibre employees across a wide range of job roles and disciplines to support a period of growth in the organisation. Ensuring speed of reaction and the quality of candidate was achieved. I had ownership of the full recruitment process from attraction to offer as well as the full.

Jun 2013 - Dec 2013

Uk Talent Acquistion Lead

Manchester, United Kingdom

Overall accountability for all recruitment activity in the UK across 19 diverse sitesDelivered & designed the UK Recruitment model as part of a Global HR Team Effectively managed a third party PSL and virtual remote teamSenior stakeholder management Business coaching & continuous training Managing the End to End Recruitment processes Lead on the UK.

Jun 2012 - Jun 2013

Resource Business Partner

Nottingham, England, United Kingdom

Account managed senior stakeholder relationshipsWorked in close cooperation with a number of direct and indirect team colleagues to ensure time, cost and process effective delivery within a numnber of business areasBusiness partnered Commercial Operations; Field Sales, Corporate Accounts, Marketing, SME, Venues & Events, Micro-generation, Telesales and New.

Sep 2008 - Jun 2012

Managing Consultant

Manchester, United Kingdom

Managed, coached and developed a team of 3 direct reports as well as operating as a Recruitment Consultant. Consultant responsibilities included prospect sales calls, client meetings, interviewing candidates and filling both temporary and permanent jobs at various levelsRanked 4th for consultant performance within the Manchester office out of 80+.

Jun 2004 - Sep 2008
Team & coworkers

Colleagues at idibu

Other employees you can reach at idibu.com. View company contacts for 19 employees →

1 education record

Jen Parker education

FAQ

Frequently asked questions about Jen Parker

Quick answers generated from the profile data available on this page.

What company does Jen Parker work for?

Jen Parker works for idibu.

What is Jen Parker's role at idibu?

Jen Parker is listed as Senior Customer Success and Support Manager (Europe and US) at idibu.

What is Jen Parker's email address?

AeroLeads has found 2 work email signals at @idibu.com for Jen Parker at idibu.

Where is Jen Parker based?

Jen Parker is based in Sant Cugat Del Vallès, Catalonia, Spain while working with idibu.

What companies has Jen Parker worked for?

Jen Parker has worked for Idibu, Boohoo.Com, Cargill, E.On, and Search Consultancy.

Who are Jen Parker's colleagues at idibu?

Jen Parker's colleagues at idibu include Sebastian Chrzanowski, Stuart Simmons, Nicholas Moses, Erico Lendzian, and Tim Parker.

How can I contact Jen Parker?

You can use AeroLeads to view verified contact signals for Jen Parker at idibu, including work email, phone, and LinkedIn data when available.

What schools did Jen Parker attend?

Jen Parker holds Media & Cultural Studies Ba (Hons), Media, Culture, History, Achieved 2:1 from University Of East London.

What skills is Jen Parker known for?

Jen Parker is listed with skills including Recruiting, Sourcing, Human Resources, Interviews, Account Management, Recruitment Advertising, Graduate Recruitment, and Management.

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