o WES (World Education Service) Certified US Equivalent Degree – proof upon request. o Additional course work in: Global Marketing, New Market Development, Strategic Marketing Management, and Product Planning and Developmento IAME is ISO 9001:2000 for establishing a Quality Management System for the Provision of Higher Education in ManagementGPA 3.725

Quickly rising from store employee to store manager, I was responsible for the number one store in my region meeting or exceeded goals on regular basis with multiple bonus received based on performance. I was charged with in-store marketing strategy, point of purchase design, product placement, and retail display changes based on sales records and new inventory stock. As manager, I maintained store staffing levels which also included new employee orientation and training before they began working at my store or other regional stores. • Maintained professional and technical knowledge by attending educational workshops• Establishing personal networks.• Marketed merchandise by studying advertising, sales promotion, and display plans• Completed store operational requirements by scheduling and assigning employees and following up on work results.• Maintained store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.

• Welcomed customers by greeting them and offering them assistance.• Directed customers by escorting them to racks and counters, suggesting items.• Advised customers by providing information on products.• Helped customer make selections by building customer confidence, offering suggestions and opinions.• Documented sale by creating or updating customer profile records.• Processed payments by totaling purchases, processing checks, cash, and store or other credit cards.• Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.• Contributed to team effort by accomplishing related results as needed.