Jen Pineau, Gslc, Cdi.D Email & Phone Number

Detroit, Mi, Us

Ann Arbor, Michigan, Us

AGENT OF CHANGE - Unifying technology globally across the company. Taking siloed departments and bringing them together to work more efficiently. TECHNOLOGY VISION - Assessing current infrastructure, enterprise software, and product development throughout the company to come up with a technology & product roadmap for the future. APPLICATION DEVELOPMENT TRANSFORMATION - Evaluate current development processes and lifecycle. Transform existing procedures into a full SDLC including injecting security into the development process.DIGITAL TRANSFORMATION - Assess legacy developed applications while creating a roadmap to modernize our application portfolio to be future ready.CERTIFICATION READINESS - Work towards ISO27001 and SOC2 certifications while ensuring compliance with GDPR.

Troy, Mi, Us

CRISIS LEADERSHIP – Appointed CIO for a year during COVID for proven track-record of results delivering IT leadership and worked directly with the Executive team to connect strategy to the day-to-day operations of the IT department and provided assurance and stability, maintaining order with minimum attrition. CREATING A FUTURE READY BUSINESS– Created a culture of cyber security in which the organization owned and mitigated the threat landscape by working towards HIPAA security compliance and a SOC2 certification within two years by establishing a multi-disciplined cyber security team from the ground up. CREATING ROBUST INFRASTRUCTURE – Created next level business resiliency ensuring high availability and failback ability by leading a team of 5 IT cross functional engineers to move 90% of on-premise resources to a multi-regional environment in Microsoft Azure within 18 months through an seamless migration strategy.FINANCIAL SAVINGS – Saved $250,000+ while managing a $10M Budget by standardizing the general ledger accounting structure to more accurately forecast IT expenditures and identifying areas of cost savings through an in-depth analysis of corporate IT spending.EXECUTIVE IT ADVISOR – Became a strategic IT advisor to the executive team who were pursuing an inorganic growth strategy, not only involved with IT due diligence for all potential deals, but developed the IT integration strategy for successfully onboarding 3 acquired businesses.VENDOR RELATIONSHIPS – Identified and managed all 40+ systems vendors for the organization and brought diligence and attention to detail in looking for ways to optimize service and reduce costs. e.g., Saved $50k by thoroughly reanalyzing a Microsoft Enterprise license agreement.

Us

REGULATORY COMPLIANCE – Ensured compliance with DoD high security standards NIST 800-53, while architecting and designing secure technology solutions for the business. e.g., Developed architectural diagrams to show secure voice traffic flow for a Microsoft teams voice implementation.CONTRACT NEGOTIATIONS – Saved 10% by successfully renegotiating a contract with DXC for outsourcing IT by scrutinizing the 500-page contract and identifying areas of cost reduction.

DATA DRIVEN DECISIONS – Streamlined and simplified overall business and IT operations for a government agency by conducting an in-depth business analysis and technology assessment for the seamless deployment of innovative technical solutions.

CULTURE OF ACCOUNTABILITY - Embedded a culture of accountability and customer centricity for the IT department by introducing IT-based KPI’s and customer satisfaction surveys, which provided an opportunity for the business to share gaps and opportunities in the current level of service. CHANGE MANAGEMENT – Increased efficiency and reduced down time by implementing ITIL change management best practices within the IT department which ensured that for all projects sufficient due diligence was done to ensure that all changes were vetted and approved.

Bronson, Us

o Built the IT department from group upo Developed 3 different Disaster Recovery and High Availability strategieso Led several generations of Helpdesk solutions and Enterprise Infrastructure monitoring andmanagement systems including Microsoft System Center Suite (SCCM, SCSM, SCOM, VMM, DPM,etc)o Researched and deployed 3 new telecommunication phone systemso Created and maintained a $2 million dollar IT budget yearlyo Directly responsible for all IT purchasing needso Managed all providers, contracts, licensing, subscriptions, agreements, etco Wrote and maintained the IT handbook policy for the companyo Effectively managed and developed long distance employees in different stateso Assisted C-Level Executives with special projectso Provided escalated 3rd level tech support to lower level engineerso Investigated creative ways to save money for the IT Department and companyo Trained in 5s, Lean Manufacturing and Six Sigma

Bachelor Of Business Administration, Information Technology

Music Education