Over 17 years of eDiscovery project management and ESI data strategy consulting experience. Managed expansive operations, built customer-centric processes and systems, and led teams in delivering unmatched service and support to key clients and accounts across the country. History of driving new business, deepening existing relationships, and generating strong repeat and referral business. Expansive experience working with high-level leaders, communicating with diverse individuals, engaging process stakeholders, and delivering above and beyond performance expectations. Focus on continuous performance improvement, uncovering opportunities and acting swiftly to improve quality, accuracy, and service. Quick to learn new processes and systems with strong technology skills.