Jennifer Quinones Email & Phone Number

Orlando, Florida Area

Performs all operational duties related to the daily opening and closing of assigned area. Completes opening and closing checklists for operational readiness and safety. Inspects the work environment to ensure proper inventory at each stock closet and that each location is cleaned and organized at all times. Responsible for maintaining and inspecting show quality standards as set by the department.Communicates performance, behavior standards, and expectations. Monitors performance of team… Show more Performs all operational duties related to the daily opening and closing of assigned area. Completes opening and closing checklists for operational readiness and safety. Inspects the work environment to ensure proper inventory at each stock closet and that each location is cleaned and organized at all times. Responsible for maintaining and inspecting show quality standards as set by the department.Communicates performance, behavior standards, and expectations. Monitors performance of team members to ensure policies and procedures of the department are followed. Ensures that team members are wardrobe compliant and that established service, safety and show quality standards set by the department are maintained. Provides feedback for recognition and coaches performance improvement utilizing the Lead Observation Report and verbal communication. Reports behavior requiring discipline and further documentation to the management team.Provides work direction to team members including but not limited to scheduled break and lunch periods. Conducts daily shift meetings and safety spot talks. Aids in the dissemination of general company and area specific forms of communication to include current and new company policies and procedures. Responsible for updating communication boards in area.Oversees the operation and is the first point of contact for team members, guests, and interdepartmental partners in the absence of the Supervisor. Gives careful consideration to the impact of decisions and makes timely decisions to solve problems with a sense of urgency. Effectively applies the UO service model of Look, Focus, Act to satisfy and resolve the needs of the guests and the team members. Raises concerns and shares pertinent information with the management team. Show less

Davenport, Florida

Manage the receiving of truck deliveries and packages. Standing in one place for extended periods of time, and be walking a good distance around the facility. Expect to handle packages from small envelopes to boxes ranging up to 49 pounds. Willing and able to operate carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise. Potential opportunity to operate PIT equipment, special training is offered to associates based on interest and availability.Be… Show more Manage the receiving of truck deliveries and packages. Standing in one place for extended periods of time, and be walking a good distance around the facility. Expect to handle packages from small envelopes to boxes ranging up to 49 pounds. Willing and able to operate carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise. Potential opportunity to operate PIT equipment, special training is offered to associates based on interest and availability.Be able to use a smartphone, apps, handheld devices, and a scanner to scan a bar code or two. Show less

Orlando, Florida Area

Responsible for the cleanliness and general operation of the park's restroom facilities, as well as quality assurance and stocking all restroom supplies. Also, assist with general park cleanliness and interacting heavily with park guests on a consistent basis. All Discovery Cove team members are responsible for taking proactive steps to insure a quality experience for all guests throughout their day.