Jen Quick Email & Phone Number

Helena, Montana, United States

Conceptualizing the business from the ground up, providing bespoke skincare treatment to a large client base, and maintaining an unwavering commitment to exceeding customer expectations.Leveraging exceptional skincare knowledge to develop tailored treatment plans for clients while providing continuous support, mentoring, and education to maximize positive outcomes.Heading all marketing, sales, and customer relationship management functions, orchestrating inventive multi-channel campaigns, and sustaining an increase in market share and revenue.Conducting extensive market research, analyzing market and customer data to identify market trends, gain competitive intelligence, uncover commercial opportunities, and develop tailored sales and marketing plans, delivering impressive ROI.Building an appealing and functional website to engage prospective clients and drive new business, establishing a solid social media presence, and accelerating brand awareness via gripping contentDirecting procurement, establishing data-driven purchasing strategies, and building a large product portfolio, establishing additional revenue streams.Strengthening strong relationships with ethical suppliers and vendors, signing advantageous contracts, and reinforcing quality standards while maintaining competitive costs.Developing solid lines of communication with customers, gathering and analyzing data to uncover service quality gaps, develop corrective measures, and accelerate improvement, growing customer satisfaction to 100%, propelling retention, and building a loyal clientele.Maintaining a keen awareness of skincare industry trends, emerging research, and new paradigms to sustain competitive advantage.

Helena, Montana, United States

Steered all business operations, managing a portfolio of 70+ properties, maintaining 100% occupancy.Created and measured key performance indicators (KPIs) and goals, tracking performance, outlining deficiencies, and developing corrective measures to accelerate improvement.Pioneered novel processes, procedures, and best practices, reducing yearly operating costs and improving operational efficiency.

Helena, Montana, United States

Presided over the day-to-day operational and financial facets of the organization, driving revenue, efficiency, and customer satisfaction.Trained, mentored, and led multidisciplinary teams of 7-10 direct reports, providing ongoing guidance and support to enable continuous team development.Partnered with Marketing in strategizing and executing commercial campaigns, product launches, and various promotional initiatives, driving brand awareness and propelling yearly sales.Headed inventory management, procurement, and supplier relationship management, maintaining adequate inventory levels to meet production plans and projected demand.

Ensured the effective day-to-day operations of the law practice, overseeing all administrative and financial aspects, and leading a team of 35 admin staff in supporting 10 attorneys and their associates.Coordinated the firm’s marketing functions, planning and delivering various commercial projects and campaigns to raise awareness and catalyze revenue.Headed client relationship management, ensuring exceptional service delivery and creating best-in-class experiences throughout the customer journey to maximize customer satisfaction and retention.Led continuous improvement projects and implemented new processes, procedures, and best practices across all operational areas, streamlining workflows and delivering an incremental increase in efficiency

Helena, Montana, United States

Provided oversight across all financial activities of the company, ensuring effective financial governance, optimizing profits and costs, and accelerating organizational performance.Defined the overall finance strategy alongside the executive team, implementing and delivering on strategic objectives, business plans, and budgets.Designed and maintained controls and processes for all accounting and financial functions, ensuring risk-averse, compliant, and efficient financial operations conducive to continuous business growth.

Helena, Montana, United States

Directed all billing, invoicing, and collection activities for 2,700+ client accounts, monitored cash flow, handled delinquencies and recoveries, and processed AP and AR.

Helena, Montana, United States

Provided close administrative and operational support to the accounting division, conducted financial analyses, prepared reports, and facilitated and coordinated various projects and initiatives as needed.

Flagstaff, Arizona, United States

Completed daily bookkeeping, cash reconciliation, and preparation of bank deposits.Estimated food and beverage costs, requisitioning and purchasing supplies and maintaining inventory control.Reviewed financial transactions and closely monitored budget to ensure most efficient operation and maximize margins.Posted information into general ledgers, calculated and verified financial data for use in maintaining accounting records.Supervised, prepared payroll for and made schedules for staff.

Active Duty 90-94 Honorable Discharge 1998

Yuma, Arizona, United States

Aided students in navigating the financial aid application process while overseeing a wide range of administrative duties.

Bachelor Of Business Administration - Bba, Finance, General

Education record