Jennifer Ridenour Email & Phone Number

Apple Creek, Ohio

Westlake, Ohio, United States

Iowa City, Iowa Area

Servant leader to two agile release trains; Post test processing and data analytics and reporting excellence. These two trains are compromised of 10 scrum teams that operate in the SAFe Agile framework. My certification and experience enables me to coach, mentor and facilitate relentless improvement in an organization that truly values their customer.

Product Owner for The ACT. My duties included leveraging operational improvements to reduce lead time for shipping test materials to national test centers. Launched a new registration system to international users with improved user experience. Migrated from a paper and pencil testing system to a computer based testing experience to international users..

Apple Creek, OH

Consulted with businesses who were in the process of transitioning from waterfall to agile methodologies. Specialized in optimizing in-house technology departments to embrace the positive cultural impacts agile has on organizations. Generated enthusiasm around servant leadership principles in place of old school middle management mentalities. Improved.

Iowa City, IA

Managed a team of associates who assisted creative teams with automating workflows, streamlining approvals, keeping track of digital assets, and managing budgets and monitoring team’s productivity with a flexible, powerful software platform.

580 N 4th Street Columbus, OH 43215

Operational oversight of a 75 associate organization that provides digital marketing to the businesses.

Hand picked by the CEOAssigned to drive transformation change in the service organization that included cost savings of over $2M dollars within 12 months of executionImproved data collection that lead to increased profitability and customer satisfaction with packaging trainingIncreased productivity resulted in the reassignment of 30 full time employees to.

Negotiated multi-million dollar data contract with Automobile ManufacturersExecuted Solutions-Oriented selling to automobile manufacturers such as Ford, Daimler Chrysler, and BMW including responding to RFP’s and presenting to decision makersIdentified an opportunity to form a strategic relationship with a telephony marketing service and brokered an.