Jens Christmann Email and Phone Number
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In leadership roles across Communications, Public Affairs, Marketing, and Commercial Excellence, I have built comprehensive expertise in every facet of reputation management and customer engagement. My integrated, outcome-driven approach delivers measurable business results and functional excellence – from leading high-impact B2B and B2C campaigns to spearheading change and transformation initiatives that foster strong internal alignment and employee engagement. I bring years of experience in blue-chip multinationals at global, regional, and local levels, including roles as Head of Corporate Affairs at Wrigley Germany, Global Head of External Affairs at Mars Wrigley, and Global Head of Omnichannel Engagement at Mundipharma. In recent assignments I have designed and implemented digital marketing, internal communications, public relations, sustainability, government affairs as well as issues management programs (including a critical product recall).I'm passionate about aligning organizations to external demands, inspiring people for change and thus making organizations more relevant, more credible and less vulnerable to risk. As a consultant I have developed the Performance Communications methodology which is derived from digital marketing and leverages performance-oriented, data-driven techniques in corporate affairs and change management settings. My recent experiences and achievements:- Drove growth by turning chewing gum into an essential oral hygiene product, recommended by dentists. - Pivoted business to sustainability and health; successfully led 20+ issues & crises teams, incl. product recall. - Revived business by observing and closing four critical gaps in stakeholder engagement: Digital Capabilities, Agile Processes, Data & Insights, Content. - Leveraged Data & AI to generate insights, test messages, create content, improve targeting.Expertise:- Executive Board Member (Mitglied der Geschäftsführung); - Corporate Affairs: Corporate Communications, Public Affairs & Sustainability, CSR, External Affairs; - Change Management: Merger, Turnaround, Go-To-Market Transformation, Digital Transformation;- Customer Experience: Digital/Multichannel/Omnichannel Customer Engagement and Marketing Communications
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Consulting And Project LeadershipChristmann Performance CommunicationsBasel, Bs, Ch
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Consulting & Project LeadershipChristmann Performance Communications Sep 2024 - PresentI developed the Performance Communications methodology and currently provide consulting on this approach to businesses and communications agencies, helping them leverage performance marketing techniques for more impactful stakeholder engagement. In addition, I serve on three advisory boards, offering strategic guidance in change management and business development initiatives. -
Global Head Of Omni-Channel EngagementMundipharma Oct 2020 - May 2024GbPromoted to global role to make stakeholder engagement more effective and drive change (people and processes). Observed four critical gaps: Digital Skills, Agile Processes, Personalized Content, Data & Insights.Solution: Analyzed previously unexplored data to better understand stakeholder needs. Tailored messages to audience segments and used AI to create, test, improve content and campaigns. Trained Marketing & Sales and involved customers. Led internal change management workstream. Result over 3.5 years (global role): Double-digit increase in Stakeholder Reach and Campaign Productivity / Net Sales turnaround and significant EBITDA increase -
Head Of Digital Transformation | Member Of The Management BoardMundipharma Apr 2019 - Sep 2020GbMandate: Develop Swiss affiliate into a stakeholder centricity pilot market, ready to perform in highly competitive therapy areas (respiratory, diabetes, biosimilars). The innovations introduced by me in Switzerland soon became the global standard for Mundipharma. Member of the Management BoardRegional Commercial Excellence Lead for France, Switzerland, Austria, Central & Eastern Europe
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Senior Global Director, External Affairs And Healthcare MarketingMars Sep 2016 - Mar 2019Mclean, Virginia, UsMandate: Pivot business to sustainability and health & wellness. Mitigate risks, manage issues and enhance reputation. Solution: Assessed external trends and key risks. Developed and aligned narratives and policies on product, health and environmental matters. Built partnerships with scientists and international organizations. Successfully managed over 20 issues & crisis teams (including critical product recall).Result: Avoided negative regulation / Media Reach +30% / Positive Coverage +40% / Robust support from UNESCO, UNICEF and health organizations. -
Head Of Corporate Affairs & Healthcare Marketing | Member Of The Management BoardWrigley Oct 2011 - Aug 2016Chicago, Illinois, UsMandate: Promote consumption of chewing gum, manage issues, lead change to reignite growth. Solution: Drove the adoption of sugar-free gum as a key factor in caries prevention through collaboration with scientists and policy makers, enhanced consumer and dental professional education and the use of call centers to increase productivity. Drove culture change and focused the organization on five "Must Win Battles" to return to growth. These innovations introduced in Germany soon became the global standard for Wrigley. Result: Net Sales of oral care brand +10% (50% of company portfolio) / Sales-turnaround and three consecutive years of growth. -
Head Of Corporate CommunicationsTechem Energy Services Gmbh Jun 2010 - Oct 2011Eschborn, Hessen, DeCo-developed the corporate narrative and company values after a change in ownership. Achieved top-tier print and TV coverage for business solutions. -
Global Manager, Healthcare Marketing And External AffairsWrigley Mar 2005 - May 2010Chicago, Illinois, UsStandardized healthcare professional marketing across 47 markets based on identified best practice and increased dental professional recommendation rates while reducing the budget by 20%.
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Account Manager Corporate CommunicationsWeber Shandwick Jan 2003 - Mar 2005New York, Ny, UsDeveloped new business with two existing accounts and secured a new client after a successful pitch. Received secondment to Brussels for outstanding trainee exam performance. -
Editor At Capital News Room - Parallel To Studying Full TimeRtl Television Mar 1999 - Jul 2001DeConducted interviews and produced news stories during the biggest political scandal in decades: the illegal financing of the conservative party (CDU) coinciding with the rise of Angela Merkel.
Jens Christmann Skills
Jens Christmann Education Details
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Freie Universität BerlinPolitical Science -
Duke UniversityPolitical Economy And International Law
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University Of Virginia Darden School Of BusinessBusiness Administration And Management
Frequently Asked Questions about Jens Christmann
What company does Jens Christmann work for?
Jens Christmann works for Christmann Performance Communications
What is Jens Christmann's role at the current company?
Jens Christmann's current role is Consulting and Project Leadership.
What is Jens Christmann's email address?
Jens Christmann's email address is je****@****ail.com
What schools did Jens Christmann attend?
Jens Christmann attended Freie Universität Berlin, Duke University, University Of Virginia Darden School Of Business.
What skills is Jens Christmann known for?
Jens Christmann has skills like Corporate Communications, Strategic Communications, Internal Communications, Public Affairs, Crisis Management, Public Relations, Crisis Communications, Strategy, Management, Fmcg, Change Management, Spokesperson.
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