Agency Administrator 2016-2018-Manages correspondence by answering emails and sorting mail-Assists in planning and arranging events, including organising catering-Handles expenses and billing cycles-Manages reception area and looks after visitors-Answers phone calls and transfers them as necessary-Drafts, formats, and prints relevant documents-Maintains stock lists and orders office supplies as needed-Manages staff expense requests-Interacts with directors and carries out their requests-Created purchase orders and handled invoicing-Manage outgoing post and records data on special deliveries-Photocopy and file appropriate documents as requiredDrug and Alcohol Technician/ Receptionist 2016- November 2017- Provide excellent customer service and administrative/clerical support - Maintaining effective, efficient office administration, reception coverage ensuring privacy/confidentiality is monitored and maintained- Provide clerical and administrative support for general office work as required- Maintain various files, reference materials and manuals as directed - Deliver services conducted with respect, integrity, diligence and efficiency- Uphold the best interests of persons served in accordance with legislative authority and mandate, mission, philosophy, core values, objectives and standards of CBI - Member of the OHS Committee- Completing Drug and alcohol testing - Completing DNA testing

- H&S Policies - Develop and maintain H&S policies, establish standard operation procedures, ensure compliance with legislation and company policy, create awareness around H&S- Training - create and facilitate H&S training for employees and managers, manage the training database and monitor renewal dates for certifications, prepare and update training manuals, ensure new employees receive complete training- Analysis - identify risk factors associated with the various roles and work with line managers to develop strategies to minimize those risks - Provided front-line support to all levels of Project and Operations Management in safe project execution- Employee relations - act as a point of contact and resource for H&S matters- Management Support - advise managers on H&S matters, provide coaching to deal with specific employee issues- Investigations - coordinate inspections and investigations, ensure all documentation is complete - H&S committee meetings - Participated in meetings

-Selling auto insurance -Identifying member’s insurance requirements and providing, or advising on, the products and services they may require-Using various customer service skills to promote the retention of existing members by staying informed of their changing needs and providing quality member services-Building relationships with clients-Demonstrating a desire to engage in customer- focused conversations that will lead to member satisfaction and/ or a buying decision-Making use of various tools and presentation styles to promote to company products and services.

Health and Safety Advisor/ NCSO 2012 – 2014-Developed intuitive task specific training modules in collaboration with Senior HSE Management-Provided front-line support to all levels of Project and Operations Management in safe project execution.-Front end Contractor Safety Management with both small operations and “blue-chip” clientele-Interpreted a wide range of supporting legislation and assisted Project Management in appropriate job planning measures (OH&S Act, Regulation and Code over multiple jurisdictions, Mining Regulations, Environmental Protection Act, Environmental Spill Control Regulations, etc.)-Coached and mentored front line employees in the safe task execution-Integral player in Safety Management System development and review (Health and Safety Policy and Procedure manual.)Labourer-Operation of 30 ton rock trucks -Manual labour-Heavy lifting-Hand daylighting near and around pipelines-Operation of power tools-Pipeline decommissioning-Dewatering of excavations, trenches, and ditches-Installation of blinds on 2”-12” pipe line-Providing transportation for other workers-Driving long distances to and from sites, including the use of journey management-Ensuring material supplies were maintained and transported to location-Maintaining Basic maintenance on vehicles -Decommissioning of buildings

Provided friendly customer service while taking, filling, and serving food and beveragesTraining of new hiresResponsible for maintaining a balanced float and processing cash, debit, and credit transactions, and securing the cash at the end of the dayResponsible for VLT payouts, emptying VLT’s

-Training others in the art of drywall finishing-Ensuring the schedule remained on track-Maintaining heathy client relations-Purchasing and maintaining of job site supply levels-Transportation of crew-Proficient in mudding and tapping-Sanding and finishing -Extreme attention to detail