Jennifer Schwechten Email & Phone Number

Nashville, Tn, Us

San Francisco, California, Us

• Build, lead, and develop a high-performing team of up to 15 program operations professionals to deliver a world-class career acceleration services program to 1000+ students and job seekers in the ed tech industry.• Manage portfolio of career services and training and development projects, from initiation through closing, to drive program standardization and quality improvements that boosted client job placement and interview conversion metrics across the team. • Shape program design and execution of all career operational programs, across 3 teams, including needs assessment, strategic program delivery, cross-functional collaboration, and client and stakeholder management.• Drive attainment of SLAs and KPIs through data-driven decision-making and strategic leadership while managing program operations and shaping business strategies, resulting in 15% company growth in 2022-2023 and a 75% improvement in engagement.• Transformed a struggling team including the 2 lowest performers in the company, into the highest performing team in 6 months.

San Francisco, California, Us

Build, lead, and develop a high-performing team of Career Coaches to deliver a world-class career acceleration program to aspiring job seekers in the tech industry. Drive attainment of ambitious company goals and KPIs by managing training program initiatives and shaping career team strategies that result in company growth, rapid fellow placement, and ongoing employee engagement.Top Team Achievements include:- Highest % of fellow caseload placed in roles across the entire Career team- Highest average first-round interviews landed across the Career team- Created and implemented 10+ training and development initiatives including onboarding, skills development (upskilling), talent management, and leadership coaching- 2nd highest average number of placements- Winner of highest placements in the company in Q1 2023- Ranked either #1 or #2 for all KPI competitions in Q1 and Q2 2023- Successfully promoted 4 out of 7 teammates, based on exceptional performance, in 2023, to date

San Francisco, California, Us

Coach and develop ambitious Software Engineers, Web Developers, IT, Cybersecurity, and Data Science professionals to grow their careers and land their dream job through one-on-one career mentorship and training. Successfully manage a caseload of up to 45 fellows by building rapport, identifying job search challenges, and driving implementation of strategic solutions that accelerate time to job placement. - Improve average fellows’ application to interview conversion rate from zero to 30%+ by focusing on resume optimization, LinkedIn profile development, and optimal pipeline strategies.- Win 4.92 – 5.0 coaching session satisfaction ratings (out of 5.0) based on surveyed fellow feedback.- Increase salary and offer packages by as much as 40% using leverage strong salary negotiation skills and creative total compensation ideas.- Consistently achieve above average fellow retention across all assigned tracks through personalized coaching and clear alignment of program offerings with unique fellow needs.- Capture 85-90% fellow goal completion rates while assigning nearly 170% of average expected goal numbers per fellow.- Train and develop cohorts of new career mentors on fellow management, job search problem-solving, and company resources.- Innovate new career mentor resources to foster deeper knowledge sharing across the coaching team.

• Craft customized resumes and LinkedIn profiles for clients seeking career transitions, promotions, or industry shifts.• Specialize in tailoring documents to highlight clients' skills and achievements for maximum impact.• Collaborate with clients to understand their career goals and create compelling narratives to attract potential employers.

• Founded and manage full-scale career consulting firm specializing in the execution of career services to over 1000 students, mid-career professionals, and executive leaders across 12+ industries. • Achieved 99% client satisfaction and 100% on-time project completion across all projects.• Drove attainment of clients’ goals by leading requirements gathering, milestone setting, resource allocation, strategy development, and project execution that ultimately led to average job placement or promotion in <3 months.

• Oversaw full project lifecycle for a global employee redeployment project including project initiation, planning, execution, and monitoring for a Fortune 500 business partner.• Led, mentored, and developed team of 10-12 recruitment professionals to deliver specialized client coaching services for a global IT business, resulting in 100% client satisfaction that won a long-term business partner. • Spearheaded dramatic client transformations by guiding and coaching 500+ program participants through strategic outplacement activities to best position them for new employment, redeployment, or career changes. • Winner of 15+ awards for outstanding customer service delivery, client satisfaction, and rapid project delivery.

Led fast-paced team of resume writers to meet ambitious client deadlines and deliver high volumes of orders. Hand-created customized resumes, CVs, cover letters, LinkedIn profiles, and interview documents tailored to highlight clients’ unique talents. Positioned clients for rapid success through mentorship on job search techniques and interview preparation. - Awarded numerous top-ranked ratings by clients for outstanding service.- Clients report dramatic increase in interview call-backs as a result of their newly created documents.

Daytona Beach, Fl, Us

Successfully managed the Human Resource needs of 2000+ full-time employees operating in a variety of industry settings. Counseled client managers and their employees on recruitment, discipline, termination, reclassification, and workplace grievances. Effectively administered Worker’s Compensation, HRIS, Unemployment Insurance, FMLA, FLSA, and ERISA. Educated peers, employees, and client managers on important safety, legal, and business topics by designing and delivering targeted training programs. Teamed with management to identify and evaluate new HRIS solutions for the enterprise.- Successfully reduced unemployment cost by 40% by revamping the unemployment claims handling process.- Dramatically enhanced client processes and employee communications by developing targeting employee handbooks and business operations manuals for over 25 clients.- Grew the Vision H.R. brand in the marketplace by actively crafting Human Resources-centered content in newsletters and professional journal articles.

Lisle, Illinois, Us

Adjunct Professor of Career Development, Communications, Business Administration, and Professional Business Writing. Created all course materials, delivered class lectures, and evaluated students’ performance.

Master Of Business Administration - Mba, Strategic Management & Entrepreneurship

Bachelor Of Arts - Ba, Anthropology And Biology

Education record