James Jensen Email & Phone Number

Southwest Market Area

Promoted to evolve the company’s vast portfolio of 38+ branded security products for 30+ large multimillion-dollar distributors in the Southwest. Drive sales, profitability, and assortment growth among distributors by conducting category/business reviews and restructuring the sales organization to a proactive/outbound account development and client-focused environment. Oversee selling objectives of Arizona, New Mexico, and western Texas by ensuring the level of expertise to close deals is engaged and utilized at every touchpoint within the territory’s selling ecosystem. Work closely with key customers to understand their requirements, identify additional sales opportunities, and make recommendations to increase assortment, drive repeat sales, and strengthen the distributor relationship. Set a regular cadence of client-facing meetings with centers of influence by strategically planning pre-call discussions, creating a sense of urgency, and overcoming selling objections. Define lines of sight between company offerings and distributor objectives by communicating a clear value proposition and responding to the competitive landscape changes. Build account management teams that deliver on sales by ensuring the sales force is sufficiently poised with selling tools and product/service knowledge to achieve new business development goals.Oversee the work efforts of 20+ direct reports with a mix of outside sales, specification writers and electrical Engineers to funnel account feedback and drive valued discussions on new product developments.Review KPIs, business, and sales analytics to respond to business shifts, market trends, and new construction objectives to quickly capitalize on opportunities as they occur. Stand as the Employee Engagement Advocate to assist new hires acclimate to the company’s culture and improve morale among existing employees.

Southwest Market Area

Lead and manage the architectural services team, consisting of specification writers level 1,2,3, Business Development Account Manager, Coordination Account Manager to ensure customer satisfaction and loyalty to the full product portfolio of Allegion security products and services. Work closely with the Specification Director to implement business strategies and priorities. Drive revenue through the specification of market leading products that include electronic and biometric access control systems, proximity/smart/multi-technology readers & cards, electronic & mechanical locks, closers, exit devices, and steel doors and frames.

Tempe, Az

Held full accountability for sales performance, business forecasting, sales planning, and supply chain coordination across Arizona, New Mexico, and Texas markets. Conducted systematic reviews and analysis of current market conditions to develop tactical and strategic sales planning. Led joint sales calls to train field sales personnel on delivering a unified message across the company’s vast portfolio of security-related products. Defined strategic messaging, selling points, and value propositions to significantly impact the distributor’s decision-making process. Position the company’s product line as the preferred security vendor of choice by delivering customer-focused solutions to target new construction across residential, commercial, and government applications. Played a pivotal role in leading the development of a strategic plan for both the operations and sales division, which led to significant operational savings and sales increases.Served as a champion of the company brand by creating training opportunities for distributors and end-user sales staff on the long-term investment and value of the company’s products.Built a strong business presence among all levels of executive leadership and management within the distributor’s organization to deepen the relationship for multi-year sales success.Delivered customer feedback to internal business partners when opportunities were identified to further sales initiatives, strengthen brand perception, and improve processes/workflows within the organization.Analyzed sales figures, metrics, and other key data to maintain a constant pulse on the company’s sales performance and provide direction to other members of sales team.Grew territory sales by 27% and onboarded 750+ new owner accounts by applying sound B2B selling strategies, achieving the President’s Club in 2013, CEO Selling Club in 2010, and President’s Club in 2009.

Bowling Green, Ky

Served in a multi-faceted role to manage the operational cadence between production/distribution areas, activities, and personnel to ensure a smooth-running OEM environment. Managed cross-functional departments (engineering, sales, R&D, assembly, shipping, receiving, and purchasing) with a mix of leadership and front-line production responsibilities. Championed and drove lean manufacturing events and initiated value stream analysis projects to improve plant processes, reduce waste, and mitigate quality assurance issues. Supported distribution to ensure appropriate logistical support, data management, and quality assurance were in place to achieve customer delivery commitments. Participated in manufacturing audits to ensure departments were adhering to developed control processes, demand mapping plans, and made recommendations as a part of a continuous improvement effort.Performed essential pre- and post-operational recordkeeping functions for each department to provide management with daily production reporting. Continually walked the production floor to observe employee work habits or identify unsafe conditions to assist the company in driving plant safety goals.Suggested changes in workflow processes and use of equipment to increase efficiency, maximize yields, reduce costs, and preserve low levels of downtime whenever possible.Led a $1.2M joint venture with the Harley Davidson Corporation to develop components for the “Destroyer” limited edition Screaming Eagle motorcycle, generating $19M in sales the first yearImproved product lead time from 29 days to 8, increased on-time delivery from 27% to 80%, increased processing time by 55%, improved order accuracy by 98%, and increased sales performance by $5M during tenure.

Princeton, Il

Inventor of 5 US design patents and 7 US utility patents. Led a $1.5M product development project, resulting in an additional $3.25M in annual revenues.

Master Of Business Administration - Mba, Emphasis On Technology & Operations Management, 4.0

Activities and Societies: Phi Theta Kappa

Bachelor Of Arts - Ba, Business Administration, 3.9

Activities and Societies: Phi Theta Kappa

Bachelor Of Science - Bs, Mechanical Engineering